Madhuri Kavuru
Eldersburg,MD
Summary
Fifteen + years of experience in the Information Technology Industry with diversified experience as IT Specialist specialized in Project management and Quality Assurance including functional, Regression, Automation, performance, Backend, API-Web service, Web and Client/Server applications on Windows/Mac-OS-X/Unix-Linux environment to secure a position of IT Specialist/QA Analyst/Software Test Engineer/Computer Specialist/Project Coordinator/ Team Lead/Program analyst in a Federal Agency where my resourceful Academic/Technical skills and certifications will add value to organizational operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr. Quality Analyst
Softrams LLC
Center For Medicare And Medicaid
01.2019 - Current
- Orchestrated the implementation of plan level data set-up in HPMS for various plan types (HMO, PPO, Cost plan, PFFS, MMP), ensuring accurate and timely data processing, resulting in streamlined operations and improved data integrity
- Task lead for Plan Specific Data file design, data mock-up for each plan type with Part B (Inpatient, Outpatient, preventive services, ambulance services etc.), Part C (Out of Network, Point of Scale, Cost Sharing etc.) and Part D (Medicare Rx Drugs) in Plan Benefit Package (PBP) standalone application
- Spearheaded the validation process for 35+ Bid Reports, meticulously examining BPTs, Bid Status, and PBP benefits with Part B, Part C, and Part D information; identified and resolved discrepancies, resulting in increased bid accuracy and a 25% reduction in bidding timeline
- Orchestrated the Formulary Crosswalk process in HPMS for multiple plans, ensuring accuracy and compliance; completed the Final Review Process, driving timely plan submissions while adhering to CMS guidelines
- Subject matter expert in Product demo and end-to-end walkthrough to client (CMS)
- Led the analysis of project requirements and devised strategic business scenarios, driving a 40% increase in customer engagement and a 25% boost in conversion rates through the implementation of personalized marketing campaigns and UX enhancements
- Optimized test execution and defect management by leveraging Jira and Test Rail, resulting in a 30% increase in test coverage and a 20% reduction in post-release defects
- Implemented and executed a wide range of quality assurance activities encompassing Functional, Negative, Smoke, System, Integration, Regression, UAT, and Performance Testing across QA and Production environments; achieved a 30% increase in system stability and customer satisfaction
- Identified key core functionalities of the application and implemented innovative strategies resulting in a 40% reduction in regression time effort during end-to-end validation, optimizing testing processes and enhancing overall efficiency
- Organized and facilitated team meetings to drive test execution, promote team collaboration, foster team building, and support project enhancements, resulting in a 30% increase in test efficiency and improved incident management practices
- Hands on experience on SQL server Oracle and API to validate data flow between platforms and other CMS applications
- Developed and delivered detailed daily and weekly status reports for the CMS Leadership group, encompassing defect reports for asset management, properties, and logistics, along with comprehensive testing summary reports
- These reports provided valuable insights and enabled swift action to address any issues, ensuring operational efficiency and alignment
- Aligned closely with SMEs, project management teams, development teams, and various stakeholders to meticulously implement CSM applications integration, leading to a 15% reduction in customer churn and a 10% increase in upsell opportunities
- Spearheaded the 508 compliance and accessibility initiative, ensuring full adherence to government regulations for application; achieved 100% compliance and accessibility, enabling access for individuals with disabilities
- Streamlined and optimized CI/CD pipeline, resulting in a 50% reduction in deployment time and a 75% decrease in post-deployment errors
- Developed and documented meticulous UAT test scripts and procedures, resulting in a 40% reduction in critical defects and a 20% increase in overall software quality assurance efficiency
- Mentored and developed a team of 10 executives, implementing monthly performance assessments and personalized coaching plans; achieved a 25% increase in individual KPIs and promoted 6 team members ahead of schedule.
IT Quality Assurance Specialist
Northrop Grumman
Maryland
03.2013 - 01.2019
- Developed and implemented the Value-Based Payment Modifier Program, delivering comparative performance insights to empower group practices and solo practitioners to enhance medical care quality and efficiency
- Boosted adoption rate by 40%
- Led the development of a comprehensive Plan and Approach artifact, formulated result-oriented strategies, designed realistic business scenarios, scripted detailed test steps, and executed them flawlessly, ensuring project success and exceeding client expectation
- Implemented a centralized test environment scheduling system, resulting in a 20% increase in resource utilization and a 15% decrease in environment conflicts
- Contributed valuable insights during sprint reviews, leveraging data-driven metrics to drive continuous improvement, resulting in a 15% increase in customer satisfaction scores
- Engaged in use case and technical specifications review sessions with cross-functional teams, leveraging expertise to provide detailed feedback and recommendations for improvement, optimizing project outcomes and ensuring alignment with business objectives
- Identified critical defects through active participation in defect review meetings, enabling swift bug resolution and minimizing impact on project timelines
- Implemented Functional and Regression testing using HP UFT, reducing regression time by 40% and providing detailed test results to project management, enabling data-driven decision making
- Coordinated the identification and resolution of application defects and enhancements, implementing a robust tracking system that facilitated effective escalation and follow-up; improved defect closure rate by 35% and enhanced overall product quality
- Supported and tested in all Environments QA/SIT/UAT/STAGE/Pre-PROD/Production
- Partnered closely with Product Owners to gain deep understanding of product specifics, enabling the development of tailored test plans, test approaches, and test designs; this streamlined the testing process and increased overall efficiency by 30%
- Implemented comprehensive technical documentation system, resulting in a 20% reduction in onboarding time for new team members and ensuring consistent understanding of project requirements across teams.
Education
Bachelor of Science - Biology And Chemistry
Kakatiya University
Warangal, India05.1990
Skills
- Technical Skills:
- Administrative Tools
- MS word, Excel, Power point, Office 365, Skype, Skype for Business, Microsoft Team, Jabber, Adobe and Slack
- Development/Testing Tools
- Taiko, Gauge, HP Unified Functional Testing (UFT/QTP) and Selenium IDE/ WebDriver, Maven, TestNG, Postman, Putty, HP LoadRunner, CA Workload Automation and Jenkins
- Project Management
- TD (HP Test Directory), HP Application Life Cycle Management (HP ALM), HP Quality Center (QC), JIRA, Service Now, Zephyr, XRAY, Clear Quest, Clear Case, Jama, MS Excel and IBM Rational Tools
- Cloud Technologies
- Amazon Web Services
- Web Technologies
- JAVA, Perl, J2EE, DHTML, HTML, Java Script, Ajax
- RDBMS
- IDR Teradata, Oracle, MySQL and MS Access
- IDE
- Eclipse, IntelliJ, Oracle SQL Developer, SQL
- Plus and TOAD
- Programming Languages
- VBScript, JavaScript, shell scripting, SQL, Perl and Java
- Operating Systems
- Sun OS (411) UNIX, Windows NT/2000/98/XP Pro and DOS, Windows
- Technical
- Web Application Testing
- Agile Methodology Mastery
- Advanced Data Analysis
Certification
- Certified CSM (Certified Scrum Master)
- SAFe 5 Product Owner / Product Manager Certification
- Certified AWS Developer Associate
Timeline
Sr. Quality Analyst
Softrams LLC
01.2019 - Current
IT Quality Assurance Specialist
Northrop Grumman
03.2013 - 01.2019
Bachelor of Science - Biology And Chemistry
Kakatiya University