Madia Snyder
Waldorf
Summary
Accomplished Vice President known for productivity and efficient task completion. Possess in-depth knowledge in operational management, financial oversight, and team leadership. Excel in communication, problem-solving, and strategic planning to drive organizational success.
Overview
19
19
years of professional experience
Work History
Vice President/Lead Portfolio Execution Specialist
Wells Fargo Bank, N.A.
McLean
01.2021 - Current
- Lead special projects, create efficiencies, develop processes and partnerships across teams for successful implementation
- Responsible for proper initiation and accuracy of the loan closing and documentation process, compliance, collateral monitoring, and financial reporting requirements by adhering to all policy and regulatory requirements
- Monitoring of loan portfolio (direct/bilateral and syndicated deals) up to $680 million in conjunction with credit agreement compliance, escalating identified issues for resolution, and interfacing with other bank operating units and partners
- Successfully ended the third and fourth quarters of 2021 as a new team member with no document exceptions related to the loan closing process in the Northeast region
- Earned multiple internal recognitions for onboarding new loan transactions, amending existing facilities efficiently and financial statement tracking accuracy in 2021, 2022, 2023 and 2024
- Significant contributor to the 2022 nCino pilot as a 'Change Agent' specializing in process reviews
- Integral part of the successful audit completion for Fiscal Year 2022 and 2023 in Healthcare, Higher Education and Not for Profit (HHN)
- Recognized in 2022 and 2023 as a valued team member, top performer and outstanding contributor at the HHN Team Offsite in Denver
- Subject matter expert in the nCino platform in 2024 for identifying areas of opportunity and providing resolutions from a credit underwriting, closing, compliance and Qualified Financial Contracts standpoint
Asst. Vice President/Relationship Associate
Wells Fargo Bank, N.A.
McLean
01.2015 - 01.2021
- Oversaw the relationship support function for large nonprofits, unions, political entities, schools and healthcare customers up to $150 million in revenues for the Specialized Industries Healthcare, Higher Education & Nonprofit Banking group in the Northeast and Southeast regions
- Successfully assumed responsibility for team's largest customer and delivered a seamless and excellent customer experience with 400+ deposit accounts
- Recognized as a subject matter expert on Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)/Know-Your-Customer (KYC) processes and procedures within the Northeast and Southeast regions
- Selected to participate as a subject matter expert in training efforts to improve efficiencies related to the customer onboarding submissions in the Wholesale Customer Account Onboarding (WCAO) tool within the Northeast and Southeast regions
- Facilitated the successful completion of multiple customer onboarding requests and periodic reviews in the Northeast and Southeast regions
- Earned recognition certificates for outstanding performance for 4 consecutive years (2016 – 2019), as well as the Pinnacle Award in 2018, which is awarded to less than 1% of eligible team members in the Commercial Bank
- Recommended a funding solution that significantly reduced risk for a Special Mention Borrower (Borrower Quality Rating (BQR) 65), and have become the subject matter expert for this service within the Northeast and Southeast regions
Asst. Vice President/Personal Banker II
Wells Fargo Bank, N.A.
Waldorf
01.2013 - 01.2015
- Closed loan transactions ranging from $5K to $250K for individuals and small businesses across the MD Eastern region
- Created an electronic directory to allow for easier and more efficient access to customer records
- Assisted in the creation of task guides, and conducted training for new hires on daily operational responsibilities; on average 3-4 new hires on a semi-annual basis
- Recognition: earned recognition for Ten Perfect Service Shops (customer surveys) for 2 consecutive years
Personal Banker I
Wells Fargo Bank, N.A.
Waldorf
01.2010 - 01.2013
- Closed loan transactions ranging from $5K to $100K for individuals and small businesses across the MD Eastern region
- Received the Exceptional Client Service Diamond Awards in 2011, the Service & Sales Achievement award in 2010, and recognized as the Top Performing Banker in the Baltimore Region in 2010
- Achieved a solid record of clean audits related to new account openings and financial needs assessments; and became the subject matter expert within the Eastern Region, which helped reduce errors and increase overall efficiency
- Recognized by Regional District Manager for effective operations and excellent customer service
Sales Team Lead
ECS Incorporated
Long Island City
01.2007 - 01.2009
- Managed a team of 5 sales representatives who met and exceeded sales goals each quarter under my leadership
- Contributed to 9% growth trend by developing strategic recommendations for management; this was accomplished by effectively analyzing and reporting on key performance indicators, and evaluating business risks and objectives
- Boosted the performance of a team member with declining performance through ongoing coaching and mentoring to help employee achieve a satisfactory rating within one year
Education
Master of Science - Information Technology
University of Maryland University College
Adelphi, MDMaster of Business Administration -
University of Maryland University College
Adelphi, MDBachelor of Science - Finance
Baruch College
New YorkSkills
- Executive Team Leadership
- Budgeting and Finance
- Team Liaison
- Market Analysis
- Project Management
- Strong verbal communication
- Portfolio management
- Compliance monitoring
- Financial reporting
- Process improvement
- Customer relationship management
- Change management
- Team collaboration
- Operational efficiency
- Problem solving
- Training facilitation
- Business analysis
- Staff recruiting and retainment
- Corporate communications
- Data analysis
- Loan origination and underwriting
- Operations management
- Complex Problem-solving
- Risk assessment & management
Additional Credentials
- Certificate of Completion Credit 100 – The 5 Cs of credit
- Certificate of Completion Credit 100 – Wells Fargo's credit culture and philosophy
- Certificate of Completion Credit 200 - Financial Accounting for Lenders - Modules 1 – 8
- Certificate of Completion Credit 200 - Financial accounting - Accounting firm changes
- Maryland Life Insurance Producer
- Certificate of Advanced Training in Customer and Financial Services
- Business Advocate Development Training
- High Academic Excellence to College Students, National Dean’s List 28th Edition (2004-2005) Volume I
Timeline
Vice President/Lead Portfolio Execution Specialist
Wells Fargo Bank, N.A.
01.2021 - Current
Asst. Vice President/Relationship Associate
Wells Fargo Bank, N.A.
01.2015 - 01.2021
Asst. Vice President/Personal Banker II
Wells Fargo Bank, N.A.
01.2013 - 01.2015
Personal Banker I
Wells Fargo Bank, N.A.
01.2010 - 01.2013
Sales Team Lead
ECS Incorporated
01.2007 - 01.2009
Master of Science - Information Technology
University of Maryland University College
Master of Business Administration -
University of Maryland University College
Bachelor of Science - Finance
Baruch College