Madison C. Kroner
Perryville,MD
Overview
3
3
years of professional experience
Work History
Entertainment Ambassador
Great Wolf Lodge
Perryville, MD
05.2023 - Current
- Act as a primary point of contact for guests in the resort’s entertainment areas, ensuring all visitors have an enjoyable and memorable experience.
- Assist in the planning, coordination, and execution of scheduled lodge activities and entertainment events.
- Work in a fast-paced environment while maintaining attention to detail and guest satisfaction.
Supervisor
Boxcar Avenue Ice Cream
Perryville, MD
08.2021 - 09.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.`
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
Associate of Science - Biological Sciences - Biomedical Science
Cecil College
North East, MD05-2026
High School Diploma -
Perryville High School
Perryville, MD06.2022
Skills
- Leader
- Respectful
- Organized
- Eager to learn
- Theatre Experience
- Enthusiastic
- Public speaking
- Audience engagement
Hobbies and Interests
- Theater
- Ceramics
- Tennis
- Reading
- Volunteering
Timeline
Entertainment Ambassador
Great Wolf Lodge
05.2023 - Current
Supervisor
Boxcar Avenue Ice Cream
08.2021 - 09.2023
High School Diploma -
Perryville High School
Associate of Science - Biological Sciences - Biomedical Science
Cecil College