Detail-oriented professional with experience in customer relations and team development. Known for critical thinking and effective communication, enhancing service efficiency and resolving issues swiftly to improve customer experiences.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Domino's Pizza
Bel Air, MD
07.2025 - Current
Respond to customer inquiries via phone and in-person, ensuring high satisfaction levels.
Process orders accurately using point-of-sale systems, enhancing operational efficiency.
Make pizza from scratch to supply to cooks.
Resolve customer complaints swiftly, promoting positive customer relationships and loyalty.
Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhance customer satisfaction by promptly addressing concerns and providing accurate information.
Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Collaborate with team members to maintain cleanliness and organization in the service area.
Summer Junior Staff
Boys & Girls Club
Bel Air, MD
06.2023 - 08.2023
Supported lead staff in maintaining a safe and welcoming environment for children.
Monitor the children at all times.
Collaborated with team members to implement academic programs.
Communicated effectively with parents and staff.
Executed games for group
Organized & supplied snacks
Cleaned up following snack and before leaving for the night.