MADISON OLIVIA CLARKE
Catonsville,MD
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
River Hill Grill
Clarksville, MD
09.2025 - Current
- Crafted and served a diverse range of cocktails, enhancing customer satisfaction through attention to detail.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Trained new staff on bar operations, improving efficiency and service quality across shifts.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Built rapport with customers, fostering a welcoming atmosphere that promoted repeat business and loyalty.
Backstage Crew Member
Laurrapin Catering
Havre De Grace, MD
01.2021 - Current
- Provided assistance to guest artists or visiting companies for load-ins and load-outs.
- Managed inventory of supplies needed for daily operations backstage.
- Worked with minimal supervision and took initiative in problem-solving.
- Restocked food and supplies in cafeterias, kitchens, and food preparation areas.
- Monitored food at serving areas for freshness and replenishment needs.
- Managed time effectively to complete tasks within deadlines.
- Provided excellent customer service while taking orders or answering questions.
- Worked closely with artist managers to ensure everything was accounted for and set up properly.
Harm Reduction
Safe Circles
Baltimore, MD
07.2025 - Current
- Worked with harm reduction supplies such as drug test kits, Narcan, condoms, and ear plugs
- Provided detailed information about the effects of drugs
- Assisted people who feel overwhelmed or unsafe
CATERER
LAURRAPIN CATERING
Havre de Grace, MD, US
07.2021 - Current
- Wedding Catering
- Service staff and bartending, pack list manager & shift leader.
SERVER/WAITER
STATE FARE KITCHEN & BAR
Catonsville, MD, US
08.2024 - 05.2025
Artist Hospitality
OneZen Festival
Fredrick, MD
05.2024 - 06.2024
BARTENDER
POWER PLANT LIVE
Baltimore, MD, US
09.2023 - 05.2024
- Handling guests at the bar, handling cash and credit card charges, serving alcohol, stocking and cleaning the bar, and coordinating guest requests are the primary functions of the job, also some promotion.
SERVER
JENNINGS CAFE
Catonsville, MD, US
09.2017 - 06.2023
- Welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu, multitasking, managing credit card transactions and operating cash register.
CATERER
ON THE BORDER MEXICAN GRILL AND CANTINA
Columbia, MD, US
01.2019 - 04.2022
- Worked as a caterer, server, and to go cashier.
- Managed packing lists and delivery services and attended to customers.
Education
Some College - English, Economics, College Algebra, Health
CCBC
MD05.2019
High School Diploma - undefined
Catonsville High School
MD05.2019
Skills
- Time management
- Event management
- Teamwork and collaboration
- Customer satisfaction
- Clear and effective communication
- Bartending
- Guest and client satisfaction
- Attention to detail
- Adaptability and flexibility
- Personable and friendly
- Organizing and prioritizing
- Highly reliable
Certification
ServSafe, 2023-10-01, 2026-10-01
Timeline
Bartender
River Hill Grill
09.2025 - Current
Harm Reduction
Safe Circles
07.2025 - Current
SERVER/WAITER
STATE FARE KITCHEN & BAR
08.2024 - 05.2025
Artist Hospitality
OneZen Festival
05.2024 - 06.2024
BARTENDER
POWER PLANT LIVE
09.2023 - 05.2024
CATERER
LAURRAPIN CATERING
07.2021 - Current
Backstage Crew Member
Laurrapin Catering
01.2021 - Current
CATERER
ON THE BORDER MEXICAN GRILL AND CANTINA
01.2019 - 04.2022
SERVER
JENNINGS CAFE
09.2017 - 06.2023
High School Diploma - undefined
Catonsville High School
Some College - English, Economics, College Algebra, Health
CCBC