Madisyn Foster
Accokeek
Summary
Dedicated Guest Service Representative with a strong focus on customer satisfaction and conflict resolution. Proven ability to enhance guest experiences through effective communication and teamwork.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
Top Golf, National Harbor
Oxon Hill
03.2025 - Current
- Provided information on services, events, and promotions to enhance guest experience.
- Ensured cleanliness and organization of front desk and guest areas consistently.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Youth Worker
Prince Georges County Government
Prince Georges County
05.2025 - 08.2025
- Assisted in crisis intervention to address immediate needs of at-risk youth.
- Facilitated engaging activities for youth to promote social interaction and development.
- Supported case management by documenting client interactions and progress reports.
- Collaborated online with team members on scientific research projects, enhancing communication and teamwork skills.
Education
General Studies
Crossland High School
Camp Springs, Md03-2026
Skills
- Customer service
- Effective communication
- Conflict resolution
- Team collaboration
- Case management
- Project management
Affiliations
Community Track and Field Meets, Prince George's County Sports Center:
Supported athletes by offering greetings, event preparation assistance, and refreshments (food and water) as needed. Following each event, I ensured athletes were hydrated, provided towels, and offered congratulatory comments.
Supported athletes by offering greetings, event preparation assistance, and refreshments (food and water) as needed. Following each event, I ensured athletes were hydrated, provided towels, and offered congratulatory comments.
In School Extracurricular Activities
* Interactive Media Production Program: Gained hands-on experience in video editing, graphic design, and digital storytelling. Collaborated with peers to create promotional materials and short films for school events.
* Cheer: Developed leadership skills as a team member, emphasizing teamwork, discipline, and performance under pressure. Participated in school events and competitions, boosting school spirit.
* Track and Field: Improved physical endurance and speed through consistent training and participation in various track events. Demonstrated teamwork and sportsmanship while competing in local meets.
Extracurricular Self-Development
* * Debutant: Gained valuable experience in public speaking, poise, and etiquette through formal debutante events, enhancing social skills and confidence.
* Dual Enrollment College Courses: Successfully completed college-level courses while in high school, demonstrating academic maturity, time management skills, and a commitment to higher education. Courses included: ???????
* Competitive Cheerleading: Developed discipline, teamwork, and leadership as a competitive cheerleader. Participated in practices, competitions, and performances, demonstrating physical fitness, stamina, and the ability to perform under pressure.
Timeline
Youth Worker
Prince Georges County Government
05.2025 - 08.2025
Guest Service Representative
Top Golf, National Harbor
03.2025 - Current
General Studies
Crossland High School