Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Madlena Chirtoaca

Chisinau

Summary

Enthusiasm and perseverance help me to improve myself, increase professional skills and develop the best version of me. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Procurement Executive

"Philip Morris Sales & Marketing" LLC
Chisinau
07.2022 - Current
  • Developed strategies for procuring goods and services in compliance with organizational policies and procedures.
  • Maintained accurate records of purchases, pricing, and other important data.
  • Analyzed market trends to identify potential cost savings opportunities.
  • Collaborated with internal stakeholders to determine purchasing needs and negotiate prices.
  • Evaluated bids from vendors to determine the best value for money solutions.
  • Negotiated contracts with vendors to secure the most favorable terms and pricing.
  • Coordinated contract management, as the contract owner for each specific purchase.
  • Formulated and implemented annual purchasing plans and contracts, covering internal stakeholders' needs.
  • Built long-term relationships with company vendors and suppliers to secure optimal prices.
  • Handled multiple analytical reports to keep the internal purchase trends in line with the policies.
  • Conducted bidding processes for Armenia, which required high management presentation and approval.
  • Achieved remarkable savings by localizing service provision.

Customer Support Representative

"International Services Data Processing" S.R.L.
Chisinau
10.2019 - Current
  • In ISDP SRL, which has parent company Katoen Natie, international logistics service provider, I received internal trainings and in short time become independent in issue solving and communication with customer.
  • For resolving problems, I had direct communication through phone and mail with customer and also internal teams from different countries (ex. Belgium, Spain, Italy, Netherlands..).
  • Assisted Team Leader in meetings with customer, taking into consideration that it is not required for a CSR position.
  • Developed high-level technical skills that are related to internal applications used and also external software, SAP.
  • Performed inventory inspections between systems using multiple SAP transactions and Excel reports.
  • Deep investigations in Customs export/import within/outside EU.
  • Performed trainings for one month in North Macedonia for local team.

Administrator

Eva Sport
Chisinau
02.2019 - 08.2019
  • Had direct communication with clients, providing detailed service description offered by the company.
  • Staff administration for satisfying customer's needs and expectations.
  • Analyzed local market and implemented tactics for raising the demand of services.


Education

Bachelor of Accountancy - Accounting

AESM NATIONAL COLLEGE of TRADE
Chisinau

BBA - Business And Administration

ACADEMY oF ECONOMIC STUDIES
Chisinau

Skills

  • Technical issues analysis
  • Documentation And Reporting
  • Strategic Planning
  • Bidding management
  • Budget Administration
  • MS Office
  • Flexible and Adaptable
  • Attention to Detail
  • Teamwork and Collaboration
  • Multitasking
  • Analytical mind
  • Market Analysis
  • Price Negotiation
  • Supplier management

Languages

  • English
  • Romanian
  • Russian

Accomplishments

  • PMI award for going above and beyond the call of duty.

Timeline

Procurement Executive

"Philip Morris Sales & Marketing" LLC
07.2022 - Current

Customer Support Representative

"International Services Data Processing" S.R.L.
10.2019 - Current

Administrator

Eva Sport
02.2019 - 08.2019

Bachelor of Accountancy - Accounting

AESM NATIONAL COLLEGE of TRADE

BBA - Business And Administration

ACADEMY oF ECONOMIC STUDIES
Madlena Chirtoaca