Maggie Nickel

Collaborate with the instructor to ensure consistent and insightful grading

Assist the professor in 2 courses, including a mix of over 60 undergrad and master’s students

Grade homework and technology-based assignments covering MRP, ERP systems, and SAP simulations

Respond and assist students via email in a timely manner daily

Demonstrate attention to detail and accountability in an instructional support role, 10+ hours weekly

Administer rental agreements and payment information to explain costs and lower customer errors

Organizing workspace, paperwork, online files, equipment, and over 15 employees

Maintain the arrangement, condition, and location of over 65 rental boats across 3 locations

Run rental software and purchasing platforms that create sources for renter information and inventory supply

Alleviate renter concerns and complaints in a respectful and timely manner to maximize customer satisfaction