Makaila Nelligan
Bowie
Summary
Analytical STEM student pursuing a degree in Biological Sciences with hands-on laboratory experience in Biology, Chemistry, and Microbiology. Experienced in maintaining sterile environments, adhering to procedures, and accurately recording data. Proven skills in communication, time management, and problem-solving enhance collaboration in team settings. Seeking a laboratory position to leverage scientific knowledge and advance research skills.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
Laurel, MD
06.2025 - Current
- Supervised daily operations to ensure high-quality customer service and product consistency.
- Implemented efficient workflow processes to enhance team productivity during peak hours.
- Trained and mentored new baristas on beverage preparation and customer interaction techniques.
- Managed inventory levels, ensuring timely replenishment of supplies to meet demand.
- Used problem solving skills to resolve and prevent conflict
Hostess
SoBe Resturant and Lounge
Bowie, MD
04.2025 - 09.2025
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed reservation system to optimize seating efficiency and minimize wait times.
- Collaborated with waitstaff to ensure smooth service flow during peak hours.
- Trained new host staff on customer service protocols and restaurant policies.
Barista
Starbucks
Olney, MD
08.2023 - 09.2025
- Operated espresso machines and coffee brewing equipment with precision to ensure quality beverages.
- Delivered exceptional customer service in fast-paced environment, enhancing overall customer satisfaction.
- Trained new team members on beverage preparation techniques and store protocols to ensure consistency.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
Education
High School Diploma -
Sherwood High School
Sandy Spring, MDAssociate of Science - Biological Sciences
Montgomery College
Takoma Park, MD05.2027
Skills
- Inventory control and record keeping
- Accurate data recording
- Scientific measurement techniques
- Sample handling
- Team collaboration
- Process optimization
- Time management
- Written and verbal communication
- Operational Oversight
- Inventory control
Timeline
Shift Supervisor
Starbucks
06.2025 - Current
Hostess
SoBe Resturant and Lounge
04.2025 - 09.2025
Barista
Starbucks
08.2023 - 09.2025
High School Diploma -
Sherwood High School
Associate of Science - Biological Sciences
Montgomery College