Summary
Overview
Work History
Education
Skills
Dates - Date Format
Personal Information
Timeline
Generic

Makayla Thompson

Laurel

Summary

Dedicated and highly communicative professional seeking a remote opportunity to leverage my strengths in customer service and problem-solving. As a current student, I bring a high level of energy, adaptability, and a proactive work ethic. I am committed to providing exceptional support, maintaining a patient and positive environment for every client, and finding efficient solutions to complex challenges. I am a motivated professional and current student seeking a remote role where I can apply my interpersonal and organizational skills. I take pride in my ability to connect with people, utilizing clear communication and a patient, person-centered approach to ensure every individual feels heard and supported. I am a proactive problem-solver who enjoys finding creative ways to resolve issues efficiently. My goal is to provide seamless assistance while maintaining the flexibility required of a student. I am eager to bring my work ethic and helpful nature to your team and contribute to your company's success.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Khols
Laurel
05.2023 - 02.2024
  • Assisted customers with product inquiries and resolved concerns effectively.
  • Processed transactions accurately using the point-of-sale system.
  • Maintained a clean and organized sales floor for optimal customer experience.
  • Provided product recommendations based on customer needs and preferences.
  • Handled returns and exchanges according to company policies.
  • Engaged with customers to promote loyalty programs and special offers.
  • Participated in training sessions to enhance customer service skills.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Laurel HighSchool
Laurel , MD

Skills

  • Customer service
  • Problem-solving
  • Communication
  • Adaptability
  • Organizational skills
  • Client care

Dates - Date Format

MM/DD/YY

Personal Information

Age: 19

Timeline

Customer Service Representative

Khols
05.2023 - 02.2024

Laurel HighSchool
Makayla Thompson