Makensie Petzold
Odenton
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over extensive career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Hourly Service Heart Leader
Mission BBQ
Glen Burnie
08.2019 - Current
- Implemented strategies to take advantage of new opportunities.
- Identified training needs for staff members and developed appropriate programs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Coached and mentored individuals on professional development goals.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
High School Diploma -
North County High School
Glen Burnie, MD05-2018
Some College (No Degree) -
Anne Arundel Community College
Arnold, MDSkills
- Recruitment and hiring
- Incidents management
- Continuous improvements
- Change management
- Skilled Collaborator
- Rapid and adaptive
- Effective cross functional communicator
- Solutions Oriented professional
- High achiever
Timeline
Hourly Service Heart Leader
Mission BBQ
08.2019 - Current
High School Diploma -
North County High School
Some College (No Degree) -
Anne Arundel Community College