Makhtar Dia

Over two years of experience as a student server at Erickson Senior Living, demonstrating a strong work ethic and effective communication skills. Proficient in POS operations and adept at multitasking in fast-paced environments. Proven ability to build relationships and manage time efficiently while delivering exceptional service. Committed to enhancing customer satisfaction and fostering loyalty through attentive service. I've also worked as an In-Store Shopper in a busy retail environment, picking and preparing customer orders accurately and on time. Learned how to work quickly and stay organized while handling multiple tasks throughout the day. Assisted customers by helping them find products and answering questions, while also keeping up with order deadlines. Worked closely with team members during busy shifts to keep operations running smoothly and ensure customers had a positive experience. Built strong skills in teamwork, customer service, time management, and adaptability, while consistently maintaining a strong work ethic and attention to detail. My goal in every job I am hired at is to seek more opportunities, experience within the company, and create a path for myself that challenges me to acquire traits that I will need in the future. I am the hardest-working person I know, I can be.

• 7130 12th St NW, Washington, DC 20012 (October 21st, 2025 - January 27th, 2026
• Selected and prepared customer orders accurately in a fast-paced environment.
• Developed strong time-management skills by meeting order deadlines and maintaining efficiency throughout each shift.
• Assisted customers with locating products and answering questions to ensure a positive shopping experience.
• Worked closely with team members to complete tasks, manage inventory, and keep operations running smoothly.
• Improved speed and productivity while maintaining attention to detail and order accuracy.
• Demonstrated reliability, flexibility, and a strong work ethic during busy periods.