Malik Peacock
Frederick,MD
Summary
Operations professional with strong expertise in machinery and process optimization. Known for enhancing productivity and ensuring operational efficiency through technical acumen and problem-solving skills. Reliably collaborates with teams to meet goals and adapts to evolving demands with ease. Skilled in equipment maintenance, safety protocols, and workflow management.
Overview
10
10
years of professional experience
Work History
Satellite Communications Operator/Maintainer
United States Army
09.2023 - Current
- Operated satellite communication systems to ensure uninterrupted service delivery.
- Monitored signal integrity and performed troubleshooting for system issues.
- Collaborated with cross-functional teams to optimize communication protocols.
- Trained junior and senior inexperienced operators on equipment usage and best practices.
- Reduced downtime by efficiently diagnosing and repairing faulty components in satellite communication systems.
- Increased operator proficiency levels through the development and implementation of comprehensive training programs tailored to individual skill sets.
- Provided expert technical support during field exercises, enabling seamless coordination between ground units and command centers via satellite communications links.
- Optimized bandwidth utilization, monitoring, and adjusting system parameters as needed for peak performance.
- Enhanced satellite communication efficiency by performing routine maintenance and system updates.
- Led/assisted approximately 35 maintenance jobs on our systems.
Correctional Officer
Escambia County Jail
01.2023 - 08.2023
- Enforced facility regulations to maintain safety and security for staff and inmates.
- Conducted regular inspections of inmate housing units to identify potential hazards or violations.
- Maintained detailed reports on inmate activities, incidents, and disciplinary actions for management review.
- Monitored inmate behavior, intervening in conflicts to de-escalate situations effectively.
- Collaborated with mental health professionals to support inmate rehabilitation and address behavioral issues.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Manager
David's Catfish House
06.2015 - 01.2023
- Supported team in daily operations and task execution.
- Assisted in maintaining workflow efficiency through effective communication.
- Learned safety protocols and operational procedures to ensure compliance.
- Collaborated with staff to adapt processes for improved service delivery.
- Managed scheduling and resource allocation to optimize project timelines.
- Trained new employees on standard operating procedures and best practices.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Team Member
Masland Carpets
01.2017 - 01.2018
- Assisted in daily operations to ensure smooth workflow and timely service delivery.
- Collaborated with team members to maintain high standards of customer satisfaction.
- Trained new staff on operational procedures and best practices for efficiency.
- Worked diligently doing quality control on products before shipping
- Made and assisted in quality control on over 200 pieces of carpet daily.
Education
No Degree - Physical Therapist Assistant
Pensacola State College
Pensacola, FLAssociate of Applied Science - Computer Science
University of Maryland Global Campus
Hyattsville, MD05-2027
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Efficient multitasking
- Equipment operation
- Effective communication
- Analytical thinking
- Equipment maintenance
- Hand and power tools
- Machine setup
Accomplishments
- Received an Army Achievement Medal through effectively helping with a Digital IF demonstration.
- Received recognition from my Chain of Command for experiencing great leadership skills as a lower rank for leading higher ranked soldiers as a squad leader.
- Received recognition from my Chain of Command for completely restoring operations after our Modernized Earth Terminal stopped operating.
- Received teleport training to better understand different systems we both work and eventually will work with.
- Led the company in completing multiple maintenances on our Satellite Communications Systems.
Timeline
Satellite Communications Operator/Maintainer
United States Army
09.2023 - Current
Correctional Officer
Escambia County Jail
01.2023 - 08.2023
Team Member
Masland Carpets
01.2017 - 01.2018
Manager
David's Catfish House
06.2015 - 01.2023
No Degree - Physical Therapist Assistant
Pensacola State College
Associate of Applied Science - Computer Science
University of Maryland Global Campus