Malique Gross
Waldorf
Summary
Dedicated and hardworking employee with strong problem solving skills eager to deliver high quality work and help achieve company goals. Excellent communication and customer service skills fostered positive relationships, enhancing team collaboration and service quality. OSHA 10 and forklift certified, ready to tackle new challenges.
Overview
4
4
years of professional experience
Work History
Technician
IET Corporation
09.2024 - 02.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Apprentice
Kent Island Mechanical
01.2024 - 09.2024
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Service Attendant
Enterprise Car Rental
05.2021 - 01.2024
- Collaborated with team members to improve overall service efficiency and achieve shared goals.
- Maintained well-developed relationships with customers and fellow employees by utilizing dependability.
- Engaged with customers to offer product and service solutions/education on terms and features.
Education
Certificate - Cyber Security
George Washington University
Washington, DC05-2023
High School Diploma -
Thomas Stone High School
Waldorf, MD06-2013
Skills
- Attention to detail
- Communication
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- OSHA 10 certified
- Forklift certified
Timeline
Technician
IET Corporation
09.2024 - 02.2025
Apprentice
Kent Island Mechanical
01.2024 - 09.2024
Service Attendant
Enterprise Car Rental
05.2021 - 01.2024
Certificate - Cyber Security
George Washington University
High School Diploma -
Thomas Stone High School
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