Maliyah Arnold
Princess Anne
Summary
Committed and hardworking front-end worker with a strong background in processing transactions and providing excellent customer assistance. Skilled at resolving issues, answering customer inquiries, and efficiently handling transactions. Recognized for creative problem-solving and delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Royal Farms, Two Farms
06.2024 - Current
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front End Associate
Food Lion
11.2023 - 05.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
Warehouse Associate
Amazon
06.2023 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Worked professionally with team members and across departments to meet demands of high-volume environment.
Pick up
Giant Food Stores
01.2023 - 02.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Picked and packed order items.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Cashier
Dollar Tree Stores
01.2022 - 01.2023
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor Of Social Science - Criminal Justice
University of Maryland Eastern Shore
Princess Anne, MDBachelor of Science - Criminology
George Mason University
Fairfax, VA05.2026
High School Diploma -
Edgewood High School
Edgewood, MD06.2022
Skills
- Credit and Cash Transactions
- Cash Counting Machine Operations
- Till Counting
- Product and Service Sales
- Stocking and Replenishing
- Cleaning and Sanitizing
- Refunds and Exchanges
- Cash Register Systems
- Refund Handling
- Order Packaging
- Safe food handling
- Food preparation
- Food and safety standards
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Royal Farms, Two Farms
06.2024 - Current
Front End Associate
Food Lion
11.2023 - 05.2024
Warehouse Associate
Amazon
06.2023 - 08.2023
Pick up
Giant Food Stores
01.2023 - 02.2023
Cashier
Dollar Tree Stores
01.2022 - 01.2023
Bachelor of Science - Criminology
George Mason University
High School Diploma -
Edgewood High School
Bachelor Of Social Science - Criminal Justice
University of Maryland Eastern Shore
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