Malori Guizzardi
Pasadena
Summary
Recent high school graduate eager to enter the workforce. Energetic, self-motivated individual with finance skills and excellent customer service skills. Experience with being part of a team and building relationships. Strong critical thinking skills and proficient in using independent skills to problem solve. Coachable learner with positive attitude and an excitement to learn new skills and grow as an individual. Works well in a team, or independently, and is always welcome to constructive feedback and learning more about the task at hand. Future orientated seeking long-term growth and stability. Looking to grow individually, and professionally as a young adult to get a good start on a successful future valuing consistency and long term commitment.
I am young and would like to get settled in an organization where I can learn from the bottom up and grow personally along with my career. I am a blank slate that has no bad habits associated with certain roles. I am eager to learn and jump into the career world.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Pasadena Golf Center
04.2025 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination..
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
Host
Betty Lou's
09.2024 - 05.2025
- Answered customer questions about hours, seating, and menu information.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Host
Glory Days Grill
04.2023 - 09.2024
- Handled high-pressure situations effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Completed daily side work and opening and closing duties without fail.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Fountain Worker
Friendlys Family Resturant
09.2022 - 05.2023
- Implemented proper sanitation procedures to ensure compliance with health department regulations.
- Maintained a clean and organized work environment for optimal efficiency and customer appeal.
- Stocked inventory regularly, minimizing shortages and optimizing product availability for customers.
- Managed cash register transactions accurately, maintaining financial integrity within the establishment.
- Trained new employees in standard operating procedures, ensuring consistency in product quality and service delivery.
Babysitter
Local Families
07.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Water Safety Instructor
Fairwood Swim Club and The Red Cross
05.2023 - Current
- Demonstrated basic to advanced swim skills, techniques and breathing exercises.
- Provide free swim lessons to neighboring communities.
- Followed federal and state water safety rules throughout activities.
- Established strong trust with students and parents, fostering a positive environment within the pool facility.
- Served as a positive role model for students, demonstrating exceptional swimming skills and adherence to safety practices at all times.
Volunteer
Fairwood Swim Club
05.2021 - 09.2025
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to network and build relationships within the community.
- Encouraged community gardening efforts to promote sustainable living.
- Enhanced educational opportunities by volunteering as a water safety instructor free of charge.
Education
Chesapeake High School
Pasadena, MD06-2025
Associate of Science - Accounting And Finance
University of Maryland, Global Campus
Baltimore, MD05-2027
Bachelor of Science - Business
University of Maryland, Global Campus
Baltimore, MD05-2029
Skills
- Problem-solving
- Time management
- Strong work ethic
- Customer service
- Attention to detail
- Issue resolution
- Records management
- Billing
- Verbal and written communication
- Cash auditing
- Financial management
Timeline
Assistant Store Manager
Pasadena Golf Center
04.2025 - Current
Host
Betty Lou's
09.2024 - 05.2025
Babysitter
Local Families
07.2023 - Current
Water Safety Instructor
Fairwood Swim Club and The Red Cross
05.2023 - Current
Host
Glory Days Grill
04.2023 - 09.2024
Fountain Worker
Friendlys Family Resturant
09.2022 - 05.2023
Volunteer
Fairwood Swim Club
05.2021 - 09.2025
Chesapeake High School
Associate of Science - Accounting And Finance
University of Maryland, Global Campus
Bachelor of Science - Business
University of Maryland, Global Campus
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