Mandi Miller
Frederick
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
2
2
years of professional experience
Work History
Supervisor
Green Goods
Frederick
06.2023 - Current
- Supervised daily operations to ensure efficient workflow and team collaboration.
- Conducted regular team meetings to communicate updates and address concerns.
- Assisted in resolving customer inquiries to enhance service quality and satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Skills
- Team management
- Customer service
- Performance evaluation
- Inventory management
- Conflict resolution
- Employee training
- Cash handling and reconciliation
- Transactions and cash handling
- Expert product knowledge
- Microsoft Excel
- Knowledge of identification regulations
Computer Skills
- Dutchie
- I Heart Jane
- Metrc
- Excel
- Word
References
References available upon request.
Timeline
Supervisor
Green Goods
06.2023 - Current