Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mandy Talley

Cumberland

Summary

Driven Pharmacy Technician with 23 years of experience and success in working within fast-paced Institutional and Infusion pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Nationally Certified Pharmacy Technician

PharmaCare Of Cumberland
03.2001 - Current
  • Maintained a clean and safe pharmacy environment through regular cleaning of work areas and equipment, adhering to safety guidelines.
  • Expedited prescription processing by utilizing advanced software systems for data entry and label generation.
  • Prepared sterile compounding products under strict aseptic conditions for IV therapy or chemotherapy treatments as needed.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Entered and processed patients' prescriptions into internal system.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted, measured and compounded medications following standard procedures.
  • Managed opening and closing duties for pharmacy.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Coordinated verification and filling of more than 300 daily prescriptions in high-volume institutional and Infusion pharmacy environment.

Cashier

Dairy Queen Grill & Chill
06.2000 - 03.2001
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

No Degree - Pharmacy Technology

Allegany College of Maryland
Cumberland, MD
05.2001

High School Diploma -

Allegany High School
Cumberland, MD
05.2000

Skills

  • HIPAA Regulations
  • Medication Dispensing
  • Drug Classification Knowledge
  • Quality Control Procedures
  • Pharmaceutical Calculations
  • Drug Interaction Monitoring
  • Adherence to Protocols
  • Teamwork and Collaboration
  • Decision-Making
  • Computer Skills
  • Customer Service
  • Positive Attitude
  • Multitasking
  • Problem-Solving
  • Multitasking and Organization

Timeline

Nationally Certified Pharmacy Technician

PharmaCare Of Cumberland
03.2001 - Current

Cashier

Dairy Queen Grill & Chill
06.2000 - 03.2001

No Degree - Pharmacy Technology

Allegany College of Maryland

High School Diploma -

Allegany High School

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Mandy Talley