Manuel Lazo
Frederick
Summary
Versatile and adaptable team member with experience in customer-centric roles. Known for strong collaboration and problem-solving skills, contributing to a positive customer experience. Ready to support organizational goals through efficient service and team synergy.
Overview
4
4
years of professional experience
Work History
Team Member
Sheetz
Frederick
01.2024 - 02.2025
- Executed daily tasks with accuracy and efficiency to support operations.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Assessed customer needs promptly to enhance satisfaction and service delivery.
Shift Leader
Wingstop Restaurant
Frederick
10.2022 - 12.2023
- Managed inventory levels and restocked supplies as needed.
- Trained new staff on restaurant procedures and customer service standards.
- Ensured food safety and sanitation practices were consistently followed.
Team Member
Urban Air Trampoline and Adventure Park
Frederick
08.2021 - 07.2022
- Maintained cleanliness and organization of the park facilities and equipment.
- Monitored guest interactions to ensure a safe and enjoyable experience.
- Collaborated with team members to provide excellent customer service.
Education
High School Diploma -
Frederick Highschool
650 Carroll Pkwy, Frederick, MD 2170106-2021
Skills
- Technical support
- Customer service
- Team collaboration
Languages
Spanish
Professional
Timeline
Team Member
Sheetz
01.2024 - 02.2025
Shift Leader
Wingstop Restaurant
10.2022 - 12.2023
Team Member
Urban Air Trampoline and Adventure Park
08.2021 - 07.2022
High School Diploma -
Frederick Highschool