MARCELLA ROWLAND
Gambrills,MD
Summary
Operations-focused real estate professional with over five years of experience supporting residential closings and settlement processes. Strong foundation in title and settlement operations, including document accuracy, regulatory compliance, and client care. Adept at managing complex transactions, resolving issues efficiently, and ensuring smooth, timely settlements. Proven ability to work cross-functionally with title processors, settlement attorneys, lenders, and post-closing teams in fast-paced, system-driven environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Settlement Agent
Bay County Settlements Inc.
01.2020 - Current
- Successfully performed and supported 1,200+ residential settlements over five years while maintaining a high accuracy rate and consistently meeting funding, recording, and post-closing deadlines.
- Supported title and settlement operations for residential purchase, refinance, seller, buyer, and HELOC transactions
- Reviewed and executed closing packages including deeds, affidavits, notes, riders, and settlement statements
- Ensured documents were accurately signed, notarized, and returned in compliance with lender and title requirements
- Identified document discrepancies and coordinated corrections with processors, escrow officers, and lenders
- Maintained strict confidentiality and delivered high-level client care during closings
- Consistently met funding, recording, and post-closing deadlines
Licensed Real Estate Agent
Redfin
Rockville, MD
02.2022 - 09.2025
- Served as primary point of contact for clients, lenders, title companies, and escrow officers, ensuring clear communication and adherence to closing timelines.
- Reviewed purchase agreements, addenda, disclosures, and amendments for accuracy and compliance, reducing contract errors and last-minute closing issues.
- Coordinated inspections, appraisals, and repair negotiations while tracking contingency deadlines to prevent delays or contract fallout.
- Partnered with Redfin operations, transaction coordinators, and settlement teams to ensure complete and accurate closing packages.
- Consistently met or exceeded Redfin service standards for responsiveness, documentation accuracy, and client satisfaction in a high-volume environment.
Education
Associate of Science - Nursing
Anne Arundel Community College
Arnold, MDSkills
- Title & Settlement Operations
- Title Insurance
- Escrow & Closing Support
- Loan & Closing Document Review
- Deeds, Affidavits & Legal Instruments
- Settlement Statements (CD/HUD)
- Compliance, Confidentiality & Quality Control
- Pre-Closing & Post-Closing Support
- File, Workflow & Pipeline Management
- Deadline & Funding Tracking
Certification
- Certified Notary Public
- Real Estate License
- Title Insurance Producer License
Languages
German
Native or Bilingual
French
Professional Working
English
Native or Bilingual
Timeline
Licensed Real Estate Agent
Redfin
02.2022 - 09.2025
Settlement Agent
Bay County Settlements Inc.
01.2020 - Current
Associate of Science - Nursing
Anne Arundel Community College