Summary
Overview
Work History
Education
Skills
Timeline
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Marciss Lawson

Woodlawn

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Glory Days Grill. Proven ability to manage high-volume service and cash handling with accuracy. Recognized for enhancing customer satisfaction through quality cocktails and efficient teamwork. Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 7 years of experience working in busy environments.

Overview

5
5
years of professional experience

Work History

Server/Head Bartender

Glory Days Grill
07.2023 - Current
  • Served high customer volumes during special events and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Warehouse Worker

Target Food Distribution Center
09.2022 - 07.2023
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Reduced waste, implementing recycling procedures for packaging materials.

Server

Glory Days Grill
03.2021 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Warehouse Worker

Target Food Distribution Center
03.2020 - 01.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 to 75 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.

Education

No Degree - Welding

Lincoln College of Technology
9325 Snowden River Pkwy, Columbia, MD
11-2024

No Degree - Applied Physics

Bridgewater College
402 E College St, Bridgewater, VA
05-2024

High School Diploma -

Catonsville High School
421 Bloomsbury Ave, Catonsville, MD
05-2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Cleanliness standards
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Warehouse safety
  • POS operation

Timeline

Server/Head Bartender

Glory Days Grill
07.2023 - Current

Warehouse Worker

Target Food Distribution Center
09.2022 - 07.2023

Server

Glory Days Grill
03.2021 - 10.2022

Warehouse Worker

Target Food Distribution Center
03.2020 - 01.2021

No Degree - Welding

Lincoln College of Technology

No Degree - Applied Physics

Bridgewater College

High School Diploma -

Catonsville High School

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Marciss Lawson