Marcus Brown
Hyattsville
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
Capitol Heights
08.2021 - 01.2025
- Leveraged product expertise to recommend paints tailored to customer projects.
- Stocked shelves, organized displays, and highlighted specific items to enhance visibility.
- Explained various tools and their applications to assist customer choices.
- Ticketed and arranged merchandise strategically to boost sales performance.
- Described product features and provided guidance on usage and maintenance.
- Adapted sales strategies in response to customer feedback to drive improvements.
- Monitored security for theft prevention and addressed risks effectively.
- Maintained cleanliness through daily recovery tasks for optimal productivity.
Cleaning Team Leader
Block by Block
Washington
04.2013 - 10.2019
- Managed inventory and supplies to ensure timely availability of materials.
- Completed daily duties with accuracy and efficiency.
- Assisted customers with inquiries to enhance satisfaction levels.
- Provided guidance to colleagues, fostering a collaborative work environment.
- Worked with diverse teams to achieve goals and resolve product-related issues.
- Maintained current knowledge through ongoing education and advanced training.
- Recognized for delivering exceptional customer service by management.
- Effectively managed time to ensure task completion within deadlines.
Education
High School Diploma -
Florida Agricultural And Mechanical University
Tallahassee, FL05-1998
Skills
- Product knowledge
- Visual merchandising
- Customer service
- Inventory management
- Sales strategies
- Team collaboration
- Forklift operation
- Team building
Accomplishments
- 40 customer sevice and perfomance awards
- 2015 Employee of the Year
Certification
- Forklift operator
Timeline
Sales Associate
Home Depot
08.2021 - 01.2025
Cleaning Team Leader
Block by Block
04.2013 - 10.2019
High School Diploma -
Florida Agricultural And Mechanical University
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Julie WhiteJulie White
Installation Coordinator at The Home Depot Home ServicesInstallation Coordinator at The Home Depot Home Services
DIANA GUTIERREZDIANA GUTIERREZ
Kennel Tech at One Leg UpKennel Tech at One Leg Up