Marcus Clark, Jr.
Bowie
Summary
Dedicated professional skilled in customer service, food safety compliance, and cleanliness maintenance. Proven ability to create welcoming atmospheres and ensure high customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Table Busser/Barback
Carolina Kitchen
Bowie
08.2025 - 02.2026
- Assisted servers by delivering utensils and napkins promptly.
- Replenished condiments and supplies on tables as needed.
- Communicated with kitchen staff to ensure timely service.
- Collaborated with team to create a welcoming atmosphere.
- Followed health and safety guidelines while handling dishes and utensils.
- Ensured that each guest's experience was pleasant by providing prompt service when needed.
- Removed dirty plates and utensils between courses of a meal.
- Assisted servers in delivering food to guests' tables.
- Set up and reset dining room tables with linens, silverware, dishes, condiments, and other items.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Carried trays of dishes from the kitchen to the dining area for servers.
- Cleaned spilled food or drink from table surfaces as soon as possible.
- Stocked bussing stations with supplies such as napkins, straws, and condiments.
- Restocked beverage station with cups, lids, straws.
- Inspected all table surfaces to make sure they were free of debris before seating new guests.
- Sanitized trays used for carrying dishes from the kitchen to the dining area.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Took out garbage bags filled with trash from bussing stations regularly.
- Assisted in setting up special events by laying out place settings.
- Checked on customers throughout their meals to ensure satisfaction levels were high.
- Replenished water glasses throughout the course of a meal.
- Collected trash from receptacles and returned trays to kitchen for cleaning and reuse.
- Answered questions from guests and retrieved desired items to maximize satisfaction.
- Performed side work duties such as restocking silverware bins and refilling salt shakers.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Polished glassware before stocking it onto shelves in bussing stations.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Maintained and tracked company inventory items to prevent discrepancies and material losses.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Helped employees complete required activities during peak periods.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Notified manager of issues with equipment or breakage.
- Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
- Removed used tableware between courses and replaced tableware for next course promptly.
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Implemented and adhered to health and safety regulations to ensure a safe dining environment.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Participated in ongoing training to enhance job skills and knowledge.
- Resolved guest complaints to maintain complete customer satisfaction.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Stocked displays with new and transferred merchandise.
- Supported serving staff in delivering accurate and well-presented food orders.
- Monitored bar equipment, reporting any maintenance needs to management promptly.
- Consistently checked inventory levels and communicated needs to management team.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Sliced and pitted fruit used to garnish drinks.
- Responded to customer requests promptly and professionally.
- Helped prepare mixed drinks using proper measurements and techniques.
- Served as cashier when necessary, handling payments accurately and efficiently.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Studied bartenders to learn recipes for different mixed cocktails.
- Cleaned up spills and brought replacement items to tables.
- Checked ID's before serving alcoholic beverages to patrons.
- Followed safety protocols such as properly storing equipment away after use.
- Stayed up-to-date with current drink recipes to provide accurate information about cocktails to guests.
- Set up glassware for customers in anticipation of drink orders.
- Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory.
- Used POS system to ring up customers and open and close tabs.
- Disinfected bathrooms and resupplied with proper paper products.
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Monitored and rotated stock to prevent spoilage and ensure freshness.
- Assisted with training new barback staff, sharing knowledge and best practices.
- Prepared garnishes for drinks, following specific recipes and presentation standards.
- Collaborated with team members to plan and execute special events and promotions.
- Managed ice supply, ensuring bars were adequately stocked throughout shifts.
- Assisted customers as needed, providing excellent service and support.
- Assisted in inventory management, tracking usage, and ordering supplies as needed.
- Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
- Performed minor maintenance tasks to keep bar equipment in good working order.
- Removed empty bottles and trash, keeping work areas clear and sanitary.
- Engaged in continuous learning about new products and cocktail recipes.
- Provided efficient support to bartenders, ensuring smooth operation during peak hours.
- Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.
- Facilitated quick and efficient service by setting up bartender stations before shifts.
- Maintained cleanliness and organization of bar area, including counters and sinks.
- Effectively multitasked within fast-paced environment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Filled and served various beverages for customers.
- Stocked service stations with ice, napkins and straws.
- Stocked customer service stations with paper products or beverage preparation items.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Greeted frequent visitors by name and explained new promotions.
- Removed trays and stacked dishes for return to kitchen after finished meals.
Concession Stand Worker
Bowie Bassos
Bowie
07.2023 - 07.2025
- Prepared food items according to safety and quality standards.
- Answered patron questions about menu items, pricing and potential food allergy risks.
- Followed all safety guidelines while preparing food items.
- Organized inventory in an efficient manner to ensure easy access when needed.
- Made and served coffee, tea and fountain drinks.
- Followed established restaurant practices and procedures, delivering food that met quality standards.
- Adhered to health codes and regulations regarding food handling and storage.
- Maintained accurate records of sales transactions in order to balance the daily cash drawer.
- Resolved customer complaints promptly and professionally.
- Assisted customers with special requests or dietary needs whenever possible.
- Utilized proper sanitation techniques when operating kitchen equipment such as fryers, grills, ovens.
- Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
- Trained new employees on proper procedures for running the concession stand.
- Promoted events and menu selections on social media platforms to increase sales.
- Checked expiration dates on products before serving them to customers.
- Managed concession stand public gatherings, including concerts and sports events.
- Measured ingredients according to specified recipes to reduce waste.
- Applied customer feedback regarding menu items and replenished popular offerings to meet demand.
- Informed management of any shortages or discrepancies in inventory levels.
- Provided customers with nutritional information about food items available at the concession stand.
- Delegated tasks to other concession team members and prioritized duties to meet deadlines.
- Identified potential hazards and took appropriate corrective action where necessary.
- Placed orders for additional supplies from vendors when necessary.
- Checked expiration dates on products and rotated stock as needed.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Directed patrons to restrooms and other amenities within facility.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Tailored orders to address customer allergies and gluten concerns.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Education
General Studies
Suitland High School
Suitland, MDSkills
- Customer service
- Food safety compliance
- Inventory management
- Sanitation practices
- Fast-paced environment handling
- Cleanliness maintenance
- Positive attitude
- Table bussing
Timeline
Table Busser/Barback
Carolina Kitchen
08.2025 - 02.2026
Concession Stand Worker
Bowie Bassos
07.2023 - 07.2025
General Studies
Suitland High School