Marcus Johnson
Baltimore
Summary
Customer-focused professional skilled in inventory management and problem-solving. Committed to workplace safety and operational efficiency, with hands-on experience in warehouse operations and vehicle maintenance. Strong communicator who enhances processes and boosts customer satisfaction. Eager to apply expertise to achieve team objectives.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Team Member
Amazon
Aberdeen
11.2025 - 01.2026
- Operated material handling equipment to facilitate timely product transport within warehouse.
- Assisted in receiving and inspecting incoming shipments for accuracy.
- Sorted and organized inventory to enhance order fulfillment speed.
- Packaged products securely to minimize damage during shipment to customers.
Lube Technician
Valvoline
Baltimore
08.2025 - 11.2025
- Performed oil changes and lubrication services on a variety of vehicles.
- Executed oil changes and fluid checks across diverse vehicle types, ensuring optimal performance.
- Assessed and topped off fluids and maintenance-related parts, contributing to vehicle reliability.
- Replaced cabin, fuel, air, and oil filters while testing vehicle horn and lights for safety compliance.
- Installed windshield wiper blades on vehicles to ensure clear visibility during rain.
- Collaborated with team members to complete service tasks efficiently.
- Documented service details accurately in customer records system.
- Maintained cleanliness and organization of work area and tools.
Warehouse Worker
Walmart
Aberdeen
12.2024 - 06.2025
- Organized inventory in designated storage areas to enhance accessibility and retrieval efficiency.
- Followed safety procedures while performing tasks to maintain a safe work environment.
- Assisted team members with stock replenishment and order fulfillment to support timely order processing.
- Conducted regular inventory checks to ensure accurate stock levels and minimize discrepancies.
- Collaborated with colleagues to streamline daily operations, improving overall workflow efficiency.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Staged and sorted multiple types of products for loading.
Restaurant Waiter
Dave & Buster's
Baltimore
04.2024 - 01.2025
- Delivered attentive customer service, enhancing guest satisfaction and dining experiences.
- Took food and drink orders accurately from customers.
- Acknowledged all guests to ensure a positive dining experience.
- Greeted and acknowledged all guests, contributing to a welcoming and positive dining atmosphere.
- Assisted in setting up and cleaning dining areas before and after service.
- Addressed customer complaints promptly and politely, ensuring adherence to company policy and maintaining guest satisfaction.
Crew Member
gaurdians waterproofing
Baltimore
10.2021 - 03.2022
- Executed safe operation of tools and equipment for installation and repair tasks, ensuring quality standards.
- Adhered to safety protocols, fostering a safe working environment on job sites.
- Prepared job sites by cleaning, organizing materials, and setting up equipment.
- Supported waterproofing projects, contributing to project completion under guidance of experienced crew members.
- Communicated effectively with clients to understand project requirements and expectations.
Education
High School Diploma -
Overlea High School
Baltimore, MD06-2023
Some College (No Degree) - Digital Media
Keystone College
La Plume, PASkills
- Customer service
- Customer engagement
- Product knowledge
- Inventory management
- Data entry
- Time management
- Team collaboration
- Problem solving
- Microsoft Office proficiency
- Vehicle maintenance
- Workplace safety
- Physical stamina
- Willingness to learn
- Flexible schedule
- Effective communication
- Positive attitude
Languages
English
Full Professional
Spanish
Limited
Certification
first aid
Timeline
Team Member
Amazon
11.2025 - 01.2026
Lube Technician
Valvoline
08.2025 - 11.2025
Warehouse Worker
Walmart
12.2024 - 06.2025
Restaurant Waiter
Dave & Buster's
04.2024 - 01.2025
Crew Member
gaurdians waterproofing
10.2021 - 03.2022
High School Diploma -
Overlea High School
Some College (No Degree) - Digital Media
Keystone College