Marcus Kelly
Fort Washington
Summary
Diligent Property Manager with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management
Overview
24
24
years of professional experience
Work History
Property Manager
Signature Properties
01.2022 - Current
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Worked with vendors to perform all aspects of turnover units
- Managed over 400 units
- Assigned work orders
- Walked units to ensure there make and move in ready
- Made purchase orders
- Handled on call duties
- Performed weekly and daily inspections of the property
- Brought the work order count from 150 work orders down to 17 work orders in the first 60 days
- Handled up to 10 turnover units within14 days for move-ins
- Performed weekly and quarterly reports
Residential Property Manager
Complete Enhancement
01.2017 - 01.2022
- Troubleshooting electrical, plumbing, and HVAC problems and diagnosing
- Inspecting properties for maintenance issues before selling
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw management of 50 properties while providing general service to tenants.
- Overseeing crews of 6+
Carpenter
Exquisite Home Décor
01.2007 - 01.2016
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Oversee day-to-day operations
- Submitted orders and coordinate material pickup
- Prepared estimates and proposals
Team Lead Painter
University Painters
01.2001 - 01.2006
- Team lead on Major Projects
- Maintained safe working environments by enforcing strict safety protocols and conducting regular inspections of equipment and workspaces.
- Enhanced team efficiency by implementing streamlined painting processes and techniques.
- Prepare all surfaces for painting by removing debris, cleaning, or power washing
- Repaired any portion of the surface, including replacing boards or pieces of drywall when needed
- Covered all portions of the home not being painted
- Provide accurate estimates to potential customers
- Handled client queries and concerns promptly, resulting in increased repeat business and positive word of mouth for the company.
Education
Certification - Building Maintenance
Prince Georges Community College
04-2008
A+ Certification -
Career Technical Institute
02-2011
High School Diploma -
Thomas A. Edison High School
Alexandria, VA06-2000
CFC Certificate
Coursera
02-2011
Asbestos Awareness
Coursera
04-2020
Skills
- Property inspections
- Property management expertise
- Resident relations
- Customer service-focused
- Grounds maintenance
- Property management
- Maintenance
- Tenant relations
- Exceptional oral and written communication skills
- Maintenance coordination
Timeline
Property Manager
Signature Properties
01.2022 - Current
Residential Property Manager
Complete Enhancement
01.2017 - 01.2022
Carpenter
Exquisite Home Décor
01.2007 - 01.2016
Team Lead Painter
University Painters
01.2001 - 01.2006
Certification - Building Maintenance
Prince Georges Community College
A+ Certification -
Career Technical Institute
High School Diploma -
Thomas A. Edison High School
CFC Certificate
Coursera
Asbestos Awareness
Coursera
Similar Profiles
CAROLINA LOPEZCAROLINA LOPEZ
Leasing Specialist/Property Manager at Signature PropertiesLeasing Specialist/Property Manager at Signature Properties
Michael JohnsonMichael Johnson
Community Manager at Signature PropertiesCommunity Manager at Signature Properties
Hannah FauteuxHannah Fauteux
Intern at Signature PropertiesIntern at Signature Properties
Madison JonesMadison Jones
ISS Coordinator at Excel Academy DCPS, Washington, DCISS Coordinator at Excel Academy DCPS, Washington, DC
Jenifer JosephJenifer Joseph
Clinical Documentation Specialist at Oak Street HealthClinical Documentation Specialist at Oak Street Health