MARCUS ROBINSON

• Secured Honda Council of Sales Gold status each year of employment, spanning three full calendar years.
• Participated in Easy Care Finance Academy through an invitation from General Manager Dan Moltz.
• Gained experience collaborating with Reynolds and Reynolds and Docupad at finance academy.

• Boosted UC units sold from 58 to 94 monthly, increasing gross earnings from ~$128,000 to ~$236,000.
• Employed a strict vAuto approach for streamlined inventory pricing and oversight.
• Integrated Rapid Recon software to improve workflow for five Maryland State Inspectors.
• Sustained Wholesale profitability despite prior deficits through enhanced bidding strategies.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Handled majority of used car building transactions at 70%, realizing a PVR of $1,850 despite market challenges.

Served as sole finance manager, averaging 85 deals per month.

Ensured all transactions funded and processed within an average of three days.

Maintained finance penetration rate of 60% on retail units aged up to 12 years.