Summary
Overview
Work History
Education
Skills
Certification
RELEVANT COURSEWORK
Timeline
Generic
Marcus Witherspoon

Marcus Witherspoon

Bowie

Summary

Energetic and passionate college student working toward an AS in Computer Science. Seeking an technology support role in Information Technology.

Overview

4
4
years of professional experience
1
1
Certification

Work History

CREW MEMBER

Giant
02.2023 - Current
  • Processing payments for customers
  • Ensure that products on the floor are organized, stocked, & fresh
  • Greeted customers and directed them to the correct section to locate items

INTERN - TECHNICAL SUPPORT

Local Behavioral Health Authority
06.2024 - 08.2024
  • Sorted and organized files, spreadsheets, and reports.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Conducted regular reviews of operations and identified areas for improvement.

TEAM MEMBER

Panera Bread
08.2021 - 01.2022
  • Took orders, prepared meals, and collected payments
  • Help customers with questions or requests
  • Demonstrated genuine hospitality while greeting and establishing rapport with customers

Education

AS - Computer Science

PRINCE GEORGE'S COUNTY COMMUNITY COLLEGE
05.2025

Skills

  • Microsoft Office Data Analysis Technical Support
  • Software Proficiency
  • IT Troubleshooting
  • Problem-Solving
  • Java Programming
  • Customer Service
  • Interactive communication skills
  • Clear communication
  • Basic math
  • Teamwork and collaboration
  • Integrity and honesty
  • Taking orders
  • Time management
  • Creativity and innovation

Certification

  • CompTIA ITF+ Certified
  • TEC-481-23881: IT Fundamentals & Computer
  • This course provides a broad introduction to the foundational concepts of information technology and computing systems. Topics covered include computer hardware components, software applications, operating systems, networking basics, cybersecurity principles, databases, and IT support practices. The course emphasizes hands-on learning and prepares students for entry-level IT roles and certification exams such as CompTIA ITF+. Students develop essential problem-solving, troubleshooting, and digital literacy skills necessary for success in the modern technology landscape.

RELEVANT COURSEWORK

  • INT-1010 Introduction to Information Technology
  • INT-2200 Programming in Java

Timeline

INTERN - TECHNICAL SUPPORT

Local Behavioral Health Authority
06.2024 - 08.2024

CREW MEMBER

Giant
02.2023 - Current

TEAM MEMBER

Panera Bread
08.2021 - 01.2022

AS - Computer Science

PRINCE GEORGE'S COUNTY COMMUNITY COLLEGE

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Marcus Witherspoon