Mareno Fulton
Owings Mills
Summary
Resourceful candidate experienced in warehouse operations, sales and customer service. Known for being a fast learner, able to quickly comprehend and follow instructions. Possesses strong problem-solving and time management skills.
Overview
5
5
years of professional experience
Work History
Audi Brand Specialist
Sonic Automotive
09.2023 - Current
- Maintained interactions with customer inquiries using dealerships software systems.
- Provided excellent customer service to Audi owners, buyers and demonstrating product knowledge.
- Provided after-sales support by following up on customer feedback regularly.
- Attended Audi events and trade shows for furthering knowledge about the Audi brand.
- Sold merchandise, completed contracts, and arranged for delivery.
Sales Representative
Metro by T-Mobile
02.2023 - 09.2023
- Resolved customer inquiries and complaints in a timely manner.
- Used knowledge of different phone products and services to recommend solutions to customers.
- Entering customer information into company database.
- Closing sales deals by persuading them to purchase from in person inquiries
- Managing store presentations, funds and all transactions
- Weekly inventory count and product ordering.
Shift Lead Supervisor
Five Guys Burger And Fries
05.2020 - 01.2023
- Trained new hires on the proper use of equipment, job duties, and safety regulations.
- Managed store closing and opening task to ensure safety and security.
- Coordinated daily tasks and assigned duties to staff members in accordance with General Manager.
- Daily temperature check on hot and cold food for every 2 hours.
- Prepared food in timely schedule lasting for 2 or more shifts.
Product Specialist
Best Buy
09.2021 - 02.2022
- Packed orders in accordance with customer orders.
- Sorted and placed items on racks and shelves according to organizational standards.
- Organize and restock sales floor for holiday or store events.
- Load and unload box trucks with store products and customer orders.
- Monthly store inventory and demo updates.
- Fulfill customer online and store pick-up orders.
Education
Automotive Technology
Mergenthaler Voc-Tech High School
Baltimore, MD05.2021
Skills
Strong Communication Skills
Goal Oriented Approach
Quick Learner
Stong Work Ethic
Excellent Customer Service
Safe Driving Practices
Timeline
Audi Brand Specialist
Sonic Automotive
09.2023 - Current
Sales Representative
Metro by T-Mobile
02.2023 - 09.2023
Product Specialist
Best Buy
09.2021 - 02.2022
Shift Lead Supervisor
Five Guys Burger And Fries
05.2020 - 01.2023
Automotive Technology
Mergenthaler Voc-Tech High School
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