Margaret Mingeley
Suitland
Summary
Highly focused and resilient Worker with 5+ years of experience in correctional facility operations, inmate management, and conflict resolution. Demonstrates firm leadership while maintaining a calm, respectful demeanor in high-pressure environments. Skilled in emergency response, security patrol, and maintaining facility discipline. Committed to upholding safety standards, legal compliance, and institutional policies while fostering a secure and rehabilitative atmosphere.
Overview
5
5
years of professional experience
Work History
Youth Services Specialist
Gilliam Youth Service Center
03.2024 - 04.2025
- Supervised and mentored at-risk youth in a secure juvenile detention facility, promoting safety, structure, and personal accountability.
- Led daily group activities, counseling sessions, and life skills programs focused on behavioral development and conflict resolution.
- Conducted routine inspections and maintained detailed behavior reports, ensuring compliance with facility rules and state standards.
- Responded to behavioral crises using approved de-escalation techniques, preventing escalation and maintaining a therapeutic environment.
- Collaborated with probation officers, social workers, and families to support individualized treatment plans and reentry goals.
- Received commendations for patience, professionalism, and fostering positive youth engagement under challenging conditions.
Correctional Officer
Colorado Department Of Corrections
06.2023 - 03.2024
- Enforced safety protocols to maintain secure environment for staff and inmates.
- Conducted regular inspections of facilities to identify potential security risks.
- Maintained security and safety across intake, general population, and disciplinary segregation units.
- Performed pat-downs, body scans, and security checks during inmate movement and transportation.
- De-escalated verbal conflicts and deterred inmate violence using calm, assertive communication.
- Coordinated with local law enforcement and court officers for timely inmate transfers and court appearances.
- Managed inmate meal distribution, recreational time, and visitation hours with strict adherence to policy.
- Led emergency lockdown drills, fire drills, and response simulations to maintain facility preparedness.
- Recognized by supervisors for professionalism, punctuality, and high standards of performance.
Correctional Officer IV
Texas Department Of Criminal Justice
08.2020 - 06.2023
- Monitored inmate behavior to ensure compliance with facility regulations and safety protocols.
- Conducted routine inspections of cells and common areas to maintain security and order.
- Assisted in crisis intervention, applying de-escalation techniques to manage volatile situations.
- Documented incidents accurately in reports, contributing to thorough investigations and data tracking.
- Supervise up to 120 inmates per shift in medium- and high-security housing units, ensuring order and compliance.
- Perform scheduled and unscheduled cell searches, identifying and confiscating contraband items.
- Conduct routine headcounts, perimeter patrols, and surveillance reviews to monitor behavior and prevent breaches.
- Respond to violent altercations, medical emergencies, and fire alarms, executing emergency protocols with speed and precision.
- Prepare detailed incident reports, disciplinary forms, and shift logs used in internal investigations and court proceedings.
- Mentor and train junior officers, promoting teamwork, professionalism, and adherence to departmental policy.
- Collaborate with mental health staff to identify and monitor at-risk inmates, reducing self-harm incidents by 40%.
Education
San Antonio Leadership Academy
San Antonio, TXSkills
- Inmate Supervision & Discipline
- Contraband Detection & Confiscation
- Emergency & Evacuation Protocols
- Surveillance Monitoring & Reporting
- Conflict De-escalation Techniques
- Team Coordination & Shift Leadership
- Safety Procedures & Use-of-Force Policy
- Legal Documentation & Incident Reporting
- CPR, First Aid & Defensive Tactics Certified
- Trained and Certified in Firearms Safety and Use (Handguns & Rifles)
Timeline
Youth Services Specialist
Gilliam Youth Service Center
03.2024 - 04.2025
Correctional Officer
Colorado Department Of Corrections
06.2023 - 03.2024
Correctional Officer IV
Texas Department Of Criminal Justice
08.2020 - 06.2023
San Antonio Leadership Academy
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