Maria Di Santi
Silver Spring
Summary
Results-oriented Catering Server specializing in operational management and customer satisfaction. Enhanced service efficiency and ensured quality food presentation through effective event setup and adherence to food safety protocols. Strong skills in time management and teamwork contribute to successful events and satisfied clients.
Overview
27
27
years of professional experience
Work History
Catering Server/Driver
Lebanese Taverna
Rockville
12.2024 - Current
- Set up dining areas to create inviting atmospheres for events and special occasions.
- Served food and beverages to guests with attention to detail.
- Assisted in menu preparation and presentation to enhance guest dining experiences for catered events.
- Supported team by efficiently carrying trays of food from kitchen to dining area.
- Collaborated with other staff members on duties assigned for each catered event.
General Manager
Boston Market
Aspenhill
09.1999 - 10.2023
- Managed staffing, scheduling, and training of team members for optimal performance.
- Implemented operational procedures, enhancing customer satisfaction and service speed.
- Directed daily operations, ensuring service efficiency and consistent food quality.
- Analyzed financial reports to guide budget decisions and resource allocation.
- Developed relationships with suppliers, securing quality products and reliable sourcing.
Education
High School Diploma -
Republica Del Brasil
Ramos Mejia BS AS12-1994
Skills
- Catering logistics
- Event coordination
- Event setup
- Inventory management
- Quality assurance
- Customer service
- Service coordination
- Staff training
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
Timeline
Catering Server/Driver
Lebanese Taverna
12.2024 - Current
General Manager
Boston Market
09.1999 - 10.2023
High School Diploma -
Republica Del Brasil