Maria Lazzaro
Owings Mills
Summary
Dynamic and results-oriented professional with a background in customer service and team collaboration. Energetic and compassionate individual with excellent communication and teamwork skills. Aims to make meaningful difference through dedicated service and collaboration.
Overview
6
6
years of professional experience
Work History
Volunteer
Baltimore City Public School System
06.2023 - 08.2024
- Assisted with helping customers signing in for support.
- Maintained clean, neat, and professional appearance.
- Supported Laptop Services Team.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while engaging with customers and families.
- Communicated with staff members to stay informed about daily support needs.
Pet Sitter
Family
07.2018 - 09.2020
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave medication to pets following guidelines from owners.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
Education
No Degree - High School
Franklin High School
Owings Mills, MD05-2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Team collaboration
- Leadership qualities
- Computer skills
- Customer service
- Event setup
- Decision-making
- Event planning
Timeline
Volunteer
Baltimore City Public School System
06.2023 - 08.2024
Pet Sitter
Family
07.2018 - 09.2020
No Degree - High School
Franklin High School
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