Maria Lea
Temple Hills
Summary
Results-driven Accounts Receivable Professional with extensive experience in managing receivables and reducing delinquency rates. Proven expertise in improving financial processes and delivering exceptional customer service. Strong collaboration skills and adaptability in dynamic environments, providing administrative excellence and clerical support.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Manager
Donohoe Companies/Borger Residential
03.2015 - 12.2025
- Ensured timely tenant payments by sending reminders for overdue accounts.
- Reconciled daily AR ledger, verifying accurate posting of transactions.
- Resolved billing discrepancies and tenant issues through effective communication.
- Maintained comprehensive tenant account histories, ensuring compliance with policies.
- Responded quickly to tenant inquiries, coordinating with property managers for resolutions.
- Assisted property managers in implementing rent increases and processing move-outs.
Administrative Receptionist
Donohoe Companies/Borger Residential
08.2009 - 03.2015
- Streamlined visitor check-in and appointment scheduling at front desk operations.
- Optimized procurement processes for office supplies, enhancing cost efficiency.
- Directed incoming calls through a multi-line phone system to appropriate offices.
- Facilitated smooth information flow by managing incoming calls and inquiries.
- Processed commercial and residential rental payments, ensuring accurate distribution to A/R departments.
- Coordinated distribution of incoming packages and mail to relevant departments.
- Supported clerical tasks such as copying, faxing, and filing for staff.
- Assisted staff with major projects, ensuring timely completion of deadlines.
Parent Liason
Prince George's Public Schools
08.2007 - 06.2009
- Enhanced student support by facilitating communication between parents and school staff.
- Conducted workshops for parents on educational resources and engagement techniques.
- Coordinated community outreach programs to boost school event participation.
- Guided families through school policies for better understanding and navigation.
- Organized parent volunteers to assist with school programs and activities.
- Advocated for students' needs by maintaining communication between families and school personnel.
Receptionist
The Brattle Group
08.2005 - 04.2007
- Streamlined call routing by managing multi-line phone system effectively.
- Created positive organization image by warmly greeting all visitors.
- Organized staff meetings efficiently to optimize scheduling and attendance.
- Enhanced resource availability by coordinating office supplies inventory management.
- Demonstrated strong multitasking skills to meet tight deadlines on multiple tasks.
- Maintained clean reception area, ensuring welcoming environment for visitors.
- Efficiently sorted and distributed mail among departments and personnel.
- Managed package deliveries, liaising with vendors for special requests and tracking.
Education
High School Diploma -
American School (Home Schooled)
Lancing, IL09-1999
Skills
- Collections and Cash Management expertise
- Proficient in MS Office, including WORD and Excel
- Administrative support
- Customer service
- Account updating
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Critical thinking
- Excellent communication
Timeline
Accounts Receivable Manager
Donohoe Companies/Borger Residential
03.2015 - 12.2025
Administrative Receptionist
Donohoe Companies/Borger Residential
08.2009 - 03.2015
Parent Liason
Prince George's Public Schools
08.2007 - 06.2009
Receptionist
The Brattle Group
08.2005 - 04.2007
High School Diploma -
American School (Home Schooled)