Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Maria Mastrodomenico

annapolis

Summary

Dynamic and results-driven professional with extensive experience at Grauls Market, excelling in customer service and cash handling. Proven ability to enhance team collaboration and streamline operations, having trained nearly half of the cashier team. Recognized for strong problem resolution skills and attention to detail, ensuring exceptional customer experiences.

Overview

2
2
years of professional experience

Work History

Cashier

Grauls Market
Annapolis
06.2025 - Current
  • Managed cash register and handled various payment methods for customer purchases.
  • Assisted customers with product inquiries and provided exceptional service throughout their visit.
  • Maintained cleanliness and organization of the checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Replenished merchandise displays to ensure products were readily available for customers.
  • Engaged with customers to create a welcoming atmosphere in the store environment.
  • Performed other duties as assigned by management.
  • I trained and mentored nearly 50% of the current cashier team, improving onboarding efficiency and ensuring consistent customer service standards.

Concessions Cashier

Jay Vending
Annapolis
06.2025 - Current
  • Processed customer transactions efficiently at concession stands.
  • Assisted customers with menu selections and food inquiries.
  • Prepared and served food items following health and safety guidelines.
  • Maintained cleanliness of work area to ensure a safe environment.
  • Collaborated with team members to streamline service during peak hours.
  • Handled customer complaints professionally and resolved issues promptly.
  • Stocked and restocked food and equipment items as necessary.
  • Performed frequent sanitation procedures when handling and preparing food.
  • Prepared and promptly served food, beverages and desserts to customers.

Grocery Stocker

Grauls Market
Annapolis
01.2024 - Current
  • Stocked shelves with groceries to ensure product availability for customers.
  • Organized inventory in storage areas to maintain a tidy workspace.
  • Assisted customers in locating products and answered inquiries promptly.
  • Monitored product expiration dates and removed outdated items from shelves.
  • Moved heavy merchandise around the store using pallet jacks or other necessary equipment.

Peer Minister

St. Andrew's by the Bay
Annapolis
11.2023 - 11.2024
  • Facilitated weekly discussions on faith and community engagement.
  • Organized and led youth group activities and retreats.
  • Collaborated with church leaders to plan events and services.
  • Coordinated volunteer opportunities within the local community.
  • Collaborated with fellow Peer Ministers to lead a Confirmation retreat, delivering personal testimony, and facilitating faith-based conversations to inspire participants’ spiritual growth.

Education

High School Diploma -

Broadneck High School
Annapolis, MD
06-2025

Some College (No Degree) - Sociology

Anne Arundel Community College
Arnold, MD

Some College (No Degree) - Academic Writing

Anne Arundel Community College
Arnold, MD

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Inventory management
  • Problem resolution
  • Communication skills
  • Cash handling
  • Complaint resolution
  • Dependability and reliability
  • Empathy and patience
  • Attention to detail
  • Public speaking
  • Dependable and responsible
  • Flexible and adaptable
  • Multitasking Abilities
  • Organizational skills

Affiliations

  • Lead Vocalist in two bands at School of Rock
  • Played recreational soccer for thirteen years
  • Sailing
  • Rugby
  • Painting
  • Creative writing
  • Volunteering at my local church as a peer minister

Accomplishments

  • I was published twice after submitting poetry to poetry contests
  • I received the National Hispanic Recognition Award for academic excellence through college board
  • I graduated with Summa Cum Laude

Timeline

Cashier

Grauls Market
06.2025 - Current

Concessions Cashier

Jay Vending
06.2025 - Current

Grocery Stocker

Grauls Market
01.2024 - Current

Peer Minister

St. Andrew's by the Bay
11.2023 - 11.2024

High School Diploma -

Broadneck High School

Some College (No Degree) - Sociology

Anne Arundel Community College

Some College (No Degree) - Academic Writing

Anne Arundel Community College
Maria Mastrodomenico