Maria Miko
Mount Rainier
Summary
Experienced support professional with strong focus on team collaboration and achieving results. Adept at assisting with daily tasks, ensuring smooth operations, and adapting to changing needs. Skilled in communication, organization, and problem-solving. Valued for reliability, flexibility, and ability to contribute positively to team dynamics.
Overview
3
3
years of professional experience
Work History
Host
Ted's Bulletin
10.2024 - 03.2025
- Processed payments from customers using a POS system.
- Managed dining room layout to maximize efficiency of staff members.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Checked identification for guests who appeared under age 21.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Ensured compliance with health and safety regulations within the restaurant.
Host
The Dubliner Restaurant
01.2023 - 10.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Digital Health Coach
GW Healthdesk
06.2024 - 09.2024
- Provided technical assistance to patients for setting up and navigating the patient portal
- Facilitated password resets and account recovery to ensure seamless access to medical records
- Educated patients on utilizing the portal to communicate with healthcare providers effectively
- Assisted patients in scheduling appointments and managing their healthcare needs digitally
- Offered guidance on optimizing portal features for improved patient engagement and self-management
Teaching Assistant
Washington leadership Academy
05.2022 - 12.2022
- Communicated regularly with parents about their child's progress in school.
- Utilized educational technology to enhance classroom learning.
- Graded assignments and tests and documented results into filing systems.
- Distributed and collected tests and homework to prepare for grading by head teacher.
- Supervised children and participated with children in activities.
- Encouraged students to take an active role in their own learning process.
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
Education
Bachelor of Science - Nursing
Trinity Washington University
05-2028
High School Diploma -
Washington Leadership Academy Pcs
06-2024
Skills
- Telephone reception
- Menu management
- Strong interpersonal skills
- Team player mentality
- Table vacancy management
- Dining room management
- Detail-oriented
- Health standards
- Customer service
- Problem solving
Languages
Spanish
Professional
Accomplishments
- National Honors Society
Timeline
Host
Ted's Bulletin
10.2024 - 03.2025
Digital Health Coach
GW Healthdesk
06.2024 - 09.2024
Host
The Dubliner Restaurant
01.2023 - 10.2024
Teaching Assistant
Washington leadership Academy
05.2022 - 12.2022
High School Diploma -
Washington Leadership Academy Pcs
Bachelor of Science - Nursing
Trinity Washington University
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