Maria Saponara

I was the first face patients saw when they entered the medical facility. Some of my duties typically included greeting patients at the lobby, answering practice phones, and collecting patient co-pays. Verified and updated patient demographic information and insurance information. Scheduled and rescheduled appointments in person and via telephone. Scheduled appointments and referrals from other medical offices.

I am an energetic front desk receptionist who can provide efficient, organized, and friendly secretarial support. I am able to handle phone duties and company correspondence, and appointment scheduling. I specialize in creating a friendly and receptive office environment.

I am also cross-trained to pre-test patients prior to seeing the doctor. I am familiar with Optos, Auto refraction, and OCT scans.

Greeted and acknowledged guests in a warm friendly manner and seated patrons by escorting them to an assigned table and communicated and offered additional services such as beverages to keep them occupied while waiting for their meals. I took advantage of excellent menu knowledge to advise customers and upsell menu items when possible. Ensured all tables and silverware were placed neatly and everything was tidy and clean at all times.