Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Applications Management Engineer
Endava
Chisinau
01.2023 - Current
Managed Delivery Applications (Jira, Confluence, Bitbucket, Nexus, Blackduck, Sonar, Jenkins, SharePoint) in alignment with ITSM practices for Access, Requests, Incidents and Changes.
Assisted with the installation and updating of various Atlassian product plugins
Managed and upgraded Atlassian instances to facilitate efficient release management process
Assisted in the migration of Jira and Confluence from Server to Data Center
Provided support to users in configuring Jira projects, including Workflows, Screens, Project roles, and Roadmaps
Developed PowerShell scripts for automating SharePoint processes
Developed SharePoint apps using Power Apps and automated flows in Power Automate platform
Extracted relevant information from the database using Azure Data Studio and by investigating application logs to support Atlassian product management
Ensured regular updates to the documentation process for all supported tools.
Data Operator
DYNINNO SRL
Chisinau
12.2019 - 02.2020
Attained accuracy in assessing the sales call performance
Communicated with sales agents via email to address non-compliance with quality standards.
Prepared daily reports
Ensured the sales data quality in the database
Commercial Director
OCN "Top Leasing&Credit" SRL
Chisinau
02.2018 - 10.2019
Developed and implemented commercial strategies aligned with company goals and objectives.
Conducted market research and analysis to develop comprehensive business plans for commercial opportunities
Handled the management of insurance and reinsurance contracts for both existing and new customers
Managed the creation of detailed monthly reports showcasing the company's commercial activity
Sales manager
OCN "Top Leasing&Credit" SRL
Chisinau
12.2016 - 02.2018
Developed and nurtured strong client relationships
Provided problem-solving capabilities by developing customized sales solutions for clients and stakeholders
Achieved and surpassed KPIs and sales targets consistently.
Maintained and updated clients' data in the database
Office manager
OCN "Top Leasing&Credit" SRL
Chisinau
11.2015 - 12.2016
Handled incoming calls and correspondence in an efficient manner
Managed and optimized office logistics
Provided comprehensive travel assistance to Board of Administration members
Collaborated with managers to facilitate the sales process
Education
Master of Economics - Corporate Finance And Insurance
Academy of Economic Studies of Moldova
Chisinau
06-2018
Licentiate in Economic Sciences - Business Administration
Academy of Economic Studies of Moldova
Chisinau
06-2016
Skills
Operations Management
Business process improvement
Production Problem Documentation
Project Team Collaboration
Product Specifications Analysis
Effective Communication
Languages
Romanian
First Language
Russian
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
French
Beginner
A1
Affiliations
Part of the Public Speaking Club Governance team, Endava.
Trainer on Confluence and Jira basics during AM Analyst internships, Endava.
Certification
National IT training program for girls and women - Front-End Developer, 08.2019
Database Administration & SQL Basics course, Tekwill Academy - 03.2022
ITIL® Foundation Certificate in IT Service Management, 03.2023
Microsoft Certified: Azure Fundamentals, 04.2023
Microsoft Certified: Power Platform Fundamentals, 08.2023
Timeline
Applications Management Engineer
Endava
01.2023 - Current
Data Operator
DYNINNO SRL
12.2019 - 02.2020
Commercial Director
OCN "Top Leasing&Credit" SRL
02.2018 - 10.2019
Sales manager
OCN "Top Leasing&Credit" SRL
12.2016 - 02.2018
Office manager
OCN "Top Leasing&Credit" SRL
11.2015 - 12.2016
Master of Economics - Corporate Finance And Insurance
Academy of Economic Studies of Moldova
Licentiate in Economic Sciences - Business Administration