Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic
Maria Valah

Maria Valah

Chisinau

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Applications Management Engineer

Endava
Chisinau
01.2023 - Current
  • Managed Delivery Applications (Jira, Confluence, Bitbucket, Nexus, Blackduck, Sonar, Jenkins, SharePoint) in alignment with ITSM practices for Access, Requests, Incidents and Changes.
  • Assisted with the installation and updating of various Atlassian product plugins
  • Managed and upgraded Atlassian instances to facilitate efficient release management process
  • Assisted in the migration of Jira and Confluence from Server to Data Center
  • Provided support to users in configuring Jira projects, including Workflows, Screens, Project roles, and Roadmaps
  • Developed PowerShell scripts for automating SharePoint processes
  • Developed SharePoint apps using Power Apps and automated flows in Power Automate platform
  • Extracted relevant information from the database using Azure Data Studio and by investigating application logs to support Atlassian product management
  • Ensured regular updates to the documentation process for all supported tools.

Data Operator

DYNINNO SRL
Chisinau
12.2019 - 02.2020
  • Attained accuracy in assessing the sales call performance
  • Communicated with sales agents via email to address non-compliance with quality standards.
  • Prepared daily reports
  • Ensured the sales data quality in the database

Commercial Director

OCN "Top Leasing&Credit" SRL
Chisinau
02.2018 - 10.2019
  • Developed and implemented commercial strategies aligned with company goals and objectives.
  • Conducted market research and analysis to develop comprehensive business plans for commercial opportunities
  • Handled the management of insurance and reinsurance contracts for both existing and new customers
  • Managed the creation of detailed monthly reports showcasing the company's commercial activity

Sales manager

OCN "Top Leasing&Credit" SRL
Chisinau
12.2016 - 02.2018
  • Developed and nurtured strong client relationships
  • Provided problem-solving capabilities by developing customized sales solutions for clients and stakeholders
  • Achieved and surpassed KPIs and sales targets consistently.
  • Maintained and updated clients' data in the database

Office manager

OCN "Top Leasing&Credit" SRL
Chisinau
11.2015 - 12.2016
  • Handled incoming calls and correspondence in an efficient manner
  • Managed and optimized office logistics
  • Provided comprehensive travel assistance to Board of Administration members
  • Collaborated with managers to facilitate the sales process

Education

Master of Economics - Corporate Finance And Insurance

Academy of Economic Studies of Moldova
Chisinau
06-2018

Licentiate in Economic Sciences - Business Administration

Academy of Economic Studies of Moldova
Chisinau
06-2016

Skills

  • Operations Management
  • Business process improvement
  • Production Problem Documentation
  • Project Team Collaboration
  • Product Specifications Analysis
  • Effective Communication

Languages

Romanian
First Language
Russian
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
French
Beginner
A1

Affiliations

  • Part of the Public Speaking Club Governance team, Endava.
  • Trainer on Confluence and Jira basics during AM Analyst internships, Endava.

Certification

  • National IT training program for girls and women - Front-End Developer, 08.2019
  • Database Administration & SQL Basics course, Tekwill Academy - 03.2022
  • ITIL® Foundation Certificate in IT Service Management, 03.2023
  • Microsoft Certified: Azure Fundamentals, 04.2023
  • Microsoft Certified: Power Platform Fundamentals, 08.2023

Timeline

Applications Management Engineer

Endava
01.2023 - Current

Data Operator

DYNINNO SRL
12.2019 - 02.2020

Commercial Director

OCN "Top Leasing&Credit" SRL
02.2018 - 10.2019

Sales manager

OCN "Top Leasing&Credit" SRL
12.2016 - 02.2018

Office manager

OCN "Top Leasing&Credit" SRL
11.2015 - 12.2016

Master of Economics - Corporate Finance And Insurance

Academy of Economic Studies of Moldova

Licentiate in Economic Sciences - Business Administration

Academy of Economic Studies of Moldova
Maria Valah