Maria Eduarda Da Silva
Mount Airy
Summary
Community college student with strong organizational and communication skills, developed through hands-on experience in sales and customer service. Comfortable handling responsibilities independently while maintaining a positive and professional attitude. Friendly, reliable, and dedicated, with a natural ability to connect with customers and build rapport. Fluent in English, Portuguese, and Spanish, using all three languages daily. Motivated to contribute to a positive customer experience and support overall business operations.
Overview
3
3
years of professional experience
Work History
House Cleaner
Lana's Service
Mount Airy
01.2025 - 12.2025
- Cleaned residential properties following detailed protocols and client-specific requests.
- Delivered thorough and timely cleaning services in fast-paced environments, with frequent interruptions.
- Scheduled and coordinated cleanings based on client availability and realistic timeframes.
- Maintained organization and inventory of cleaning supplies.
- Interacted professionally and courteously with clients and guests during daily tasks.
Salesperson
Tires Express
Rockville
06.2023 - 12.2024
- Provided personalized service to build relationships with customers.
- Educated customers about products and services offered by the company.
- Resolved customer complaints promptly and efficiently.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Monitored inventory levels and placed orders as needed.
- Assisted customers in selecting appropriate products or services for their needs.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Negotiated deals and handled complaints or objections.
Education
High School Diploma -
Damascus High School
Damascus, MD06-2023
Associate of Applied Science - Radiologic Technology
Montgomery College
Rockville, MDSkills
- Multitasking
- Fluent in English
- Fluent in Spanish
- Fluent in Portuguese
- Organization and time management
- Relationship building
- Teamwork and collaboration
- Communication
- Customer service
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
Accomplishments
- Due to my excellent academic performance in high school, I have been awarded a full scholarship to Montgomery College.
References
References available upon request.
Timeline
House Cleaner
Lana's Service
01.2025 - 12.2025
Salesperson
Tires Express
06.2023 - 12.2024
High School Diploma -
Damascus High School
Associate of Applied Science - Radiologic Technology
Montgomery College