Mariah McBride
Odenton,MD
Summary
Highly skilled in analyzing and interpreting social insurance policies, ensuring accurate and timely claims processing. Demonstrates strong work ethic, prioritizing minimal errors and quick completion of tasks, while maintaining meticulous attention to detail and order.
Overview
6
6
years of professional experience
Work History
Social Insurance Specialist (Claims Specialist)
Social Security Administration
05.2020 - Current
- Reviewed and determined over 1,200 claims for Title 2 disability benefits annually, ensuring compliance with applicable policies and regulations
- Developed evidence requirements for claims processing, collaborating with an average of 50 internal and external stakeholders monthly through various communication methods
- Conducted thorough quality review examinations of cases, reducing errors by 25% and minimizing repeat processing of claims
- Utilized extensive knowledge of laws and regulations governing national social insurance programs to issue determinations on eligibility and entitlement issues, achieving a 98% accuracy rate in decision-making
- Created Connecticut Worker's Compensation training guide that was published to Social Security Office of Disability Operations staff as an official resource in 2024
- Successfully reduced case backlog by 40% through diligent review and timely resolution of pending claims
Management Trainee
Enterprise Holdings
07.2019 - 03.2020
- Developed problem-solving and analytical skills while assisting supervisors in setting clear goals and monitoring progress, leading to a 20% increase in task completion rates
- Analyzed sales and inventory activities using company reports, which contributed to a 15% growth in branch revenue during Q3 2019
- Mitigated risk of loss of vehicles by ensuring adherence to policies and procedures surrounding renter verification, resulting in a 30% decrease in vehicle loss incidents
Retail Sales Associate
AT&T
02.2019 - 07.2019
- Consistently met personal sales targets, achieving over 120% of the monthly goal through proactive upselling techniques
Education
Bachelor of Arts - Political Science
Hampton University
Hampton, VA05-2018
Skills
- Claims processing & management
- Decision making & problem-solving
- Strong analytical & research skills
- High-Quality Customer Care
- Training & development
Accomplishments
- Time Off Award (August 2024) – Acknowledged for innovative contributions to improve claims processing efficiency.
- Seeker Award (February 2023/February 2024/April 2024) – Recognition for outstanding dedication and commitment to public service.
- Exemplary Contribution of Service Award (November 2020) – Recognized for providing exceptional technical support on high-priority workloads.
Timeline
Social Insurance Specialist (Claims Specialist)
Social Security Administration
05.2020 - Current
Management Trainee
Enterprise Holdings
07.2019 - 03.2020
Retail Sales Associate
AT&T
02.2019 - 07.2019
Bachelor of Arts - Political Science
Hampton University
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