Mariah Robinson

• Manage daily office operations including filing, data entry, scheduling, and ordering supplies
• Created spreadsheets to track and monitor projects
• Responded to customer inquiries both via telephone and email
• Handled travel arrangements for Judges and Magistrates
• Performed administrative duties such as photocopying, faxing, and mailing documents
• Maintained office equipment and supplies inventory
• Developed and implemented procedures to increase office efficiency
• Assisted in the preparation of reports and presentations
• Greeted customers and visitors in a professional manner
• Gathers documents and maintain in numerical order for docket call; prepares docket call board.
• Types materials from typed or handwritten copy or machine dictation, which requires use of a variety of formats for preparing correspondence, memoranda, reports, schedules, records, cards, etc.; assumes responsibility for correctness of spelling, punctuation, grammar and format.
• Utilizes computerized data entry equipment and various word processing, spreadsheets and/or file maintenance program to enter, store and/or enter retrieve information as requested or otherwise necessary; establishing files and modifying existing files.
• Answers telephones or greets visitors, receives inquiries and complaints, providing information based on general knowledge of programs and activities, or referring callers to appropriate personnel
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Assisted nurses with wound care management, ensuring proper dressing changes were performed according to established protocols for faster healing times.
• Ensured overall well-being of patients by providing emotional support during difficult times, fostering connections with their personal values, goals, and preferences related to their care plans.
• Worked alongside experienced nursing professionals to learn new procedures.
• Aided patients'' recovery process by conducting range-of-motion exercises under the guidance of registered nurses or therapists.
• Improved patient care by efficiently administering medications and performing accurate vital sign measurements.
• Researched different diagnoses to become familiar with presentation and treatment protocols.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Provided prompt and accurate services such as CPR and first aid during emergencies.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Facilitated personal hygiene management, feeding and ambulation.
• Upheld infection control and prevention policies across different patient-facing areas.

• Participated in team meetings to discuss student progress and strategize on ways to address any areas of concern.
• Identified struggling students early on, allowing for timely intervention in their educational journey.
• Participated in professional development opportunities to stay current on best practices in education and improve instructional methods.
• Assisted in developing creative projects that enabled students to showcase their understanding of course material while also cultivating essential life skills such as teamwork, problem-solving, and creativity.
• Worked closely with teachers to create engaging lesson materials that catered to varied learning styles.
• Supported the teacher in addressing behavioral issues promptly, creating a more conducive learning environment for all students.
• Managed classroom resources effectively, ensuring all materials were readily available for daily use by both students and teachers alike.
• Provided ongoing support for students by offering additional resources or explanations when needed, helping them achieve academic success.

Answered multi-line phone system, routing calls, delivering

• Incorporated therapeutic techniques into interactions, supporting patient emotional health and coping skills development.
• Participated in ongoing professional development opportunities to stay current on best practices in caregiving and companionship roles.
• Assisted with daily living tasks, promoting patient independence and dignity.
• Monitored progress and documented patient health status changes to keep care team updated.
• Provided emotional support to family members during difficult moments, offering empathy and understanding for their concerns.
• Ensured timely communication of patient concerns or changes in condition to nursing staff, contributing to optimal care outcomes.
• Enhanced patient comfort by providing attentive companionship and ensuring a safe environment.
• Supported patients and family members, actively listening to concerns and offering compassionate care.
• Prepared and delivered meals to patients, assisting with feeding when necessary.
• Cleaned and set up rooms in preparation for patient appointments.
• Obtained patient or family member authorizations for tests and procedures.

• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

• Maintained safety standards while driving, resulting in zero accidents during tenure.
• Planned and cased mail in sequence of delivery for designated route.
• Collaborated with fellow carriers to ensure consistent service quality across the city.
• Delivered packages and mail to business and people in local area.
• Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
• Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
• Enhanced customer satisfaction through timely and accurate delivery of packages and correspondence.