Marian Beznitchii
Chisinau,Moldova
Summary
Motivated professional with 4 years of experience in customer operations and process analysis. Currently developing skills in C#, UiPath, SQL and RPA automation. Strong problem-solving, troubleshooting and analytical skills, with a keen interest in Intelligent Automation Development.
Overview
3
3
Languages
5
5
years of post-secondary education
4
4
years of professional experience
Work history
Customer Operations Agent/Expert
Orange Systems
Chisinau, Moldova
2022.09 - Current
Processed data adjustments and corrected entry errors to ensure accurate records daily.
Activated new contracts and recorded cancellations promptly for proper tracking.
Managed customer contracts and accounts, providing timely updates to enhance customer satisfaction.
Delivered training sessions for new employees and coordinated onboarding schedules for effective integration.
Education
A-Levels - IT
CSAF
Chisinau 2018.09 - 2022.06
Bachelor of Science - IT
Universitatea Slavona
Chisinau 2022.09 -
Certificate of Higher Education - MoveIT
Orange systems
Chisinau 2024.09 - 2025.09
Skills
- UiPath Studio & RPA Automation
- C# Fundamentals
- SQL
- Microsoft Excel
- Git & GitHub
- Process Analysis
- Troubleshooting
- Problem Solving
- Data Analysis & Reporting
- KPI Monitoring
- CRM & Ticketing Systems
- Time Management
Languages
English
Upper intermediate (B2)
Russian
Upper intermediate (B2)
Romanian
Advanced (C1)
Timeline
Certificate of Higher Education - MoveIT
Orange systems
2024.09 - 2025.09
Bachelor of Science - IT
Universitatea Slavona
2022.09 -
Customer Operations Agent/Expert
Orange Systems
2022.09 - Current
A-Levels - IT
CSAF
2018.09 - 2022.06