Mariana Alexei
Iași
Summary
Marketing & Account Manager with a strong history driving business growth through strategic client relationships and innovative solutions. Expertise in negotiation and analytical thinking led to enhanced client satisfaction and retention. Achieved a 10% increase in sales through effective project execution and collaboration.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Sunrise Systems Development
Wexford
01.2024 - Current
- Enhanced long-term business relationships by optimizing commercial account portfolios through strategic initiatives.
- Delivered customized proposals encompassing contract renewals and up-selling strategies in alignment with objectives.
- Directed complex projects, ensuring effective solutions through robust cross-functional team leadership.
- Streamlined client-internal team communication to improve overall process efficiency.
- Managed mobile application development, testing phases, and design enhancements for optimal performance.
- Fostered client satisfaction and retention through proactive relationship management efforts.
- Coordinated project timelines and deliverables to boost efficiency across various teams.
- Collaborated closely with internal departments during new product launches within existing accounts.
Marketing & Account Manager
HR-Consulting
Chișinău
01.2018 - 01.2024
- Account Management: Oversee and manage a diverse portfolio of government and commercial accounts, ensuring consistent client satisfaction and retention.
- Business Development: Drive incremental revenue growth by actively networking with prospects at industry trade shows, building and nurturing strong relationships, and gaining a deep understanding of client objectives and initiatives.
- Proposal Development & Negotiation: Lead the negotiation and preparation of new, renewal, and up-sell proposals, ensuring alignment with client needs and business goals.
- Channel Partnership Management: Cultivate and maintain strategic channel partnerships to drive additional product revenue and expand market reach.
- Project Implementation & Support: Manage and implement complex client projects simultaneously, meeting tight deadlines and achieving a 10% increase in sales through effective project execution and client engagement.
Manager
Moldtelecom, BAAS Systems, Vion-Impex
Chișinău
01.2012 - 01.2018
- Market Analysis & Service Innovation: Conducted in-depth analysis of existing national and international telephone services, collaborating with eco-functional teams to design, build, launch, and market innovative new services.
- Strategic Pricing & Positioning: Developed pricing strategies for new services, ensuring optimal market positioning and competitive advantage.
- Promotional Strategy Evaluation: Evaluated and optimized promotional plans, ensuring alignment with service line strategy and that messaging effectively communicated brand and value propositions.
- Team Leadership & Performance Maximization: Enhanced team performance by monitoring daily activities and providing mentorship to a team of 8 associates. Fostered cross-functional collaboration to address priorities and align on common goals, significantly improving overall productivity.
- Client & Supplier Relationship Management: Cultivated and maintained strong relationships with customers and suppliers through continuous communication. Monitored key projects and business objectives, driving increased sales volume and improved business performance year over year.
Sales & Marketing Director, Administrator
Epamedia, Amofarm-Diverse
01.2010 - 01.2012
- Company Overview: (Austria)
- Sales Target Achievement: Collaborated with the sales team to consistently meet or exceed personal and team quotas, driving sales performance and business growth.
- Customer Relationship Building: Established strong rapport with customers, delivering exceptional service by efficiently identifying and securing outdoor advertising placement opportunities that aligned with client needs.
- Customized Solutions & Strategy Optimization: Worked closely with clients to understand their unique requirements, tailoring strategies and solutions to meet their specific objectives and exceed expectations.
- Vendor & Agency Partnerships: Developed and strengthened strategic relationships with vendors and advertising agencies, enhancing service delivery and expanding market reach.
- Reputation Management: Actively contributed to maintaining and enhancing the company's reputation, ensuring a positive brand image across all markets served.
- (Austria)
Accountant, Sales & Marketing Manager
Olmosdon Plus
01.2008 - 01.2010
- Company Overview: Group of companies; Official importer and distributor of PEUGEOT, SUBARU, Toyo Tires, Motul, Total and other spare parts brands.
- Accounting Process Improvement: Regularly reviewed accounting structures and procedures to identify inefficiencies and implemented improvements, ensuring streamlined operations and accuracy.
- Financial Documentation & Reporting: Diligently documented all cash, credit, fixed assets, accrued expenses, and line of credit transactions. Created budgets and forecasts for the management team, consistently meeting accounting deadlines and ensuring financial transparency.
- Customer Service & Sales Support: Delivered exceptional customer service by guiding clients through the selection of Subaru cars and services, providing personalized, attentive support that enhanced sales and customer satisfaction.
- Revenue Growth through Upselling: Implemented effective upselling strategies, recommending accessories and complementary products to increase revenue. Successfully closed sales by overcoming objections, negotiating prices, and completing contracts, contributing to a 20% increase in sales.
- Customer Satisfaction & Returns Management: Ensured a high level of customer satisfaction by efficiently handling returns of Subaru cars, spare parts, and accessories, maintaining professionalism and resolving issues promptly.
- Group of companies; Official importer and distributor of PEUGEOT, SUBARU, Toyo Tires, Motul, Total and other spare parts brands.
Chief Accountant
Rabel, Tihon-Construct
01.2007 - 01.2008
- Month-End & Year-End Financial Reporting: Managed and reported on fixed assets and other financial data, ensuring accurate month-end and year-end close processes.
- Client Support on Tax & Legal Matters: Assisted clients in navigating interactions with tax authorities and addressing legal concerns related to financial matters, providing expert guidance to ensure compliance and mitigate risks.
- Team Leadership & Oversight: Led a team of 3 accounting professionals, reviewing documents and accounts for discrepancies, resolving variances, and ensuring adherence to financial standards.
- Financial Analysis & Efficiency Recommendations: Analyzed financial audit information and identified areas for improvement, making actionable recommendations that enhanced operational efficiencies and financial accuracy.
Accountant
Proalarm
01.2005 - 01.2007
- Accounts Management: Monitored accounts receivable and payable to ensure efficient processing, maintaining smooth cash flow and timely payments.
- Supplier & Bank Reconciliation: Coordinated with suppliers to reconcile invoice payments and investigated discrepancies in monthly bank accounts, ensuring accuracy and resolution of financial inconsistencies.
- Financial Statement Preparation: Prepared and reviewed financial statements, conducting thorough analyses to identify and resolve discrepancies and ensure compliance with accounting standards.
- Full Accounting Cycle Oversight: Managed the complete accounting cycle, including gathering information, preparing documentation, finalizing reports, and closing books to ensure timely and accurate financial reporting.
Education
MBA - Financial Management
London School of Business Administration
London12-2025
Master of Business Administration - Business Administration
Academy Of Economic Studies Of Moldova
Republic Of MoldovaEconomist - Accounting And Finance
Academy Of Economic Studies Of Moldova
Republic Of MoldovaHigh School Diploma -
Republican College Of Informatics And Law
Republic Of MoldovaSkills
- Client account management
- Business growth strategies
- Customer service excellence
- Analytical thinking and problem resolution
- Detail-oriented time management
- Event planning and project oversight
- Administrative expertise in Microsoft Office
- Fast learner with adaptability skills
- Front-end web development proficiency
- Effective communication skills
- Knowledge of economic principles and accounting practices
- Leadership capabilities in teamwork settings
- Negotiation tactics for sales support
- Building strong client relationships
Certification
- Front-End certified developer, CODIFUN, 2020
- Efficient Business Management program, Financial resources for SMEs, 2020, Accounting and taxes, 2020
- Course: Gender equality in the field of labor, 2021
Languages
- Romanian,
- English,
- Russian,
- French,
- Italian
Timeline
Senior Account Manager
Sunrise Systems Development
01.2024 - Current
Marketing & Account Manager
HR-Consulting
01.2018 - 01.2024
Manager
Moldtelecom, BAAS Systems, Vion-Impex
01.2012 - 01.2018
Sales & Marketing Director, Administrator
Epamedia, Amofarm-Diverse
01.2010 - 01.2012
Accountant, Sales & Marketing Manager
Olmosdon Plus
01.2008 - 01.2010
Chief Accountant
Rabel, Tihon-Construct
01.2007 - 01.2008
Accountant
Proalarm
01.2005 - 01.2007
MBA - Financial Management
London School of Business Administration
Master of Business Administration - Business Administration
Academy Of Economic Studies Of Moldova
Economist - Accounting And Finance
Academy Of Economic Studies Of Moldova
High School Diploma -
Republican College Of Informatics And Law
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