Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maricely Leonardo

Hyattsville

Summary

A dedicated, hard working, and passionate employee partnering with coworkers to promote an empowering work culture. Focused on supporting business management with developing and implementing successful operational and service policies. A professional with a history of meeting company goals and utilizing organized practices with skills in working under pressure, adapting to new situations, and challenges to best enhance the company image. Dependable candidate successful at managing multiple priorities with a positive attitude with strong leadership skills never the type to shy away for the task at hand.

Overview

3
3
years of professional experience

Work History

Assistant Manager of Operations

Perfect Settings
10.2022 - 12.2022
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
  • Communicated with customers to assess satisfaction with products and services received.
  • Monitored inventory


Crew Team Member/Crew Trainer

Sweetgreen
09.2019 - 09.2022
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter and other areas.
  • Collaborated with team members to complete orders.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Bladensburg High School
Bladensburg, MD
05.2019

Skills

Communication

Organization

Problem Solving

Teamwork

Good Listener

Leadership

Customer Service

Patience

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Assistant Manager of Operations

Perfect Settings
10.2022 - 12.2022

Crew Team Member/Crew Trainer

Sweetgreen
09.2019 - 09.2022

High School Diploma -

Bladensburg High School
Maricely Leonardo