Marika Baldwin
Fort Washington
Summary
Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.
Overview
24
24
years of professional experience
Work History
OFFICE ADMINISTRATIVE ASSISTANT
GARDAWORLD SECURITY SERVICES
07.2024 - Current
- Greetings and support to all guests and employees as they arrive at the branch office.
- Answer branch phone and delegate all calls to the right personnel.
- Aid with the onboarding process, i.e., Manage uniforms, Place orders, restock and keep inventory as needed.
- Keep the stock of office supplies and place orders when necessary.
- Operate Winteam for daily operations.
SHIFT SUPERVISOR
GARDAWORLD SECURITY SERVICES
02.2019 - 07.2024
- Assign tasks to officers and oversee their progress.
- Training and integrating new officers at the site.
- Providing guidance and feedback to officers when needed.
- Implement security policies and ensure security guidelines, procedures and policies are followed.
- Monitoring surveillance systems (Exacq vision) and watching all alarm systems to arm or disarm specific areas (CCURE).
- Aid staff and visitors with badging needs.
SITE SUPERVISOR
ALLIED UNIVERSAL SECURITY SERVICES
05.2008 - 01.2019
- Assists Operations Manager with identifying, meeting, and exceeding the needs of the customer.
- Utilize WinTeam for Scheduling Activity, Billing and Training Detail Reports.
- Ensure that all security personnel receive proper training in both technical and professional skills.
COOK
PIZZA HUT
04.2006 - 05.2007
- Create customer orders, use the cash register, and help customers with any questions that they may have.
CUSTOMER SERVICE REPRESENTATIVE
POPE JOHN PAUL CULTURAL CENTER
03.2002 - 05.2004
- Aid customers and supervisors with any issues and cover the cash register when needed.
Education
High School Diploma -
LUKE MOORE ACADEMY
Bachelor’s Degree - IT Desk Support
UNIVERSITY OF PHOENIX
Skills
- Proficient in Microsoft Office Suite
- Scheduling expertise
- Office administration support
- Completed supervisor training
- Precise data entry
- Digital document scanning
- Professional telephone reception
- Collaborative team support
- Customer engagement
- Office administration
- Customer engagement
Timeline
OFFICE ADMINISTRATIVE ASSISTANT
GARDAWORLD SECURITY SERVICES
07.2024 - Current
SHIFT SUPERVISOR
GARDAWORLD SECURITY SERVICES
02.2019 - 07.2024
SITE SUPERVISOR
ALLIED UNIVERSAL SECURITY SERVICES
05.2008 - 01.2019
COOK
PIZZA HUT
04.2006 - 05.2007
CUSTOMER SERVICE REPRESENTATIVE
POPE JOHN PAUL CULTURAL CENTER
03.2002 - 05.2004
High School Diploma -
LUKE MOORE ACADEMY
Bachelor’s Degree - IT Desk Support
UNIVERSITY OF PHOENIX
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