Marisa Armijo
Aberdeen
Summary
I am a hardworking student with past barista and retail experience who excels in customer service, multitasking, and being a team player. I strive to give every customer a positive and memorable experience!
Currently enrolled at HCC and looking for a job while continuing my education.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Bookkeeper
O'Neill Enterprises
Forest Hill
2023.02 - 2025.05
- Reconciled bank statements to maintain accurate financial records.
- Utilized accounting software to track expenses and generate reports.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Ensured accuracy in all accounting entries and records.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Posted journal entries to the general ledger system accurately and timely.
- Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Analyzed financial transactions, assigning to specific accounts.
- Handled sensitive financial information with confidentiality and integrity.
- Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
- Matched orders with invoices and recorded required information.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
Seasonal Retail Sales Associate
Pacsun
White Marsh
2022.11 - 2023.01
- Maintained visual merchandising standards to enhance store presentation.
- Operated point-of-sale system for transactions and returns.
- Restocked merchandise and organized inventory for efficient access.
- Addressed customer inquiries and resolved issues promptly.
- Monitored sales floor for cleanliness and organized displays effectively.
- Created price tags and merchandise signs for new items.
- Promoted special offers and discounts to encourage additional purchases.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Prepared and packaged online orders
- Placing and removing security sensors from merchandise
Starbucks Barista
Starbucks
Fallston
2022.03 - 2022.10
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and other brewing equipment efficiently.
- Provided friendly customer service to enhance guest experience.
- Handled cash transactions accurately at the register.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Starbucks Barista
Starbucks
Fallston
2021.03 - 2021.09
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and other brewing equipment efficiently.
- Provided friendly customer service to enhance guest experience.
- Collaborated with team members to ensure smooth operations during busy hours.
- Handled cash transactions accurately at the register.
- Educated customers on menu items and beverage options available.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Created complex, hand-crafted beverages based upon customer preferences.
Starbucks Barista
Safeway
Bel Air
2019.05 - 2020.05
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and other brewing equipment efficiently.
- Provided friendly customer service to enhance guest experience.
- Educated customers on menu items and beverage options available.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Handled cash transactions accurately at the register.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Created complex, hand-crafted beverages based upon customer preferences.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Assisted in inventory management, restocking supplies as needed.
Courtesy Clerk
Safeway
Bel Air
2018.10 - 2019.05
- Maintained cleanliness of checkout areas and shopping carts throughout the store.
- Handled customer inquiries and resolved issues with professionalism and care.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Directed customers to product locations throughout store to help find requested items.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
Education
Associate of Applied Science - Accounting
Harford Community College
Bel Air, MD 2024.01 - 2025.08
C Milton Wright High School
Bel Air, MDSkills
- Customer service
- Crafting beverages
- Maintaining a clean workspace
- Team player
- Attention to detail
- Coffee expertise
- POS system operation
- Ingredient restocking
- Working in a fast paced environment
Timeline
Associate of Applied Science - Accounting
Harford Community College
2024.01 - 2025.08
Bookkeeper
O'Neill Enterprises
2023.02 - 2025.05
Seasonal Retail Sales Associate
Pacsun
2022.11 - 2023.01
Starbucks Barista
Starbucks
2022.03 - 2022.10
Starbucks Barista
Starbucks
2021.03 - 2021.09
Starbucks Barista
Safeway
2019.05 - 2020.05
Courtesy Clerk
Safeway
2018.10 - 2019.05
C Milton Wright High School