Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariza Viana

Gaithersburg

Summary

Versatile, creative and dedicated professional, with an established international background across a broad variety of challenging fields, including pharmaceuticals, healthcare, marketing and sales. Analytical problem solver with demonstrated capacity to thrive in high-pressure, deadline-driven environments. Collaborative communicator continually focused on building productive professional relationships to drive positive change and enhance organizational efficiency. Proficient with MS Office Suite, Apple productivity apps, 3M encoder, Epic electronic health record. Fluent in English and Portuguese, conversant in Spanish.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

39
39
years of professional experience

Work History

Case Manager/Rehabilitation Counselor

Cornerstone Montgomery
Silver Spring, MD
02.2022 - Current
  • Assist clients in developing and executing person-centered recovery goals, helping them build independent living, and daily functioning skills.
  • Conduct holistic client assessments and develop tailored, person centered plans to meet specific mental health, medical care, and housing needs.
  • Connect clients with essential services, and community resources such as Medicaid, SSI/SNAP benefits and vocational training programs.
  • Act as a liaison between clients and service providers to protect clients’ rights and foster meaningful self-sufficiency.
  • Monitor clients progress by maintaining detail case records and continuously evaluating client progress to adjust rehabilitation plans as needed.

Department Leader, Children Sabbath School

Seventh-Day Adventist Church
Frederick, MD
06.2018 - 01.2024
  • Oversaw Children Sabbath School operations and personnel, supervising and mentoring educational team of six teachers and twelve assistants.
  • Met with educational personnel on weekly basis to coordinate school schedule, curriculum and special activities.
  • Established annual budget and maintain supply inventory.
  • Represented CSS Department in monthly meetings with church leadership.

Medical Records Abstractor, Dawn

Westat
Rockville, MD
08.2020 - 01.2022

Health Information Management Intern, Medical Records Department

Suburban Hospital
Bethesda, MD
03.2019 - 04.2019

Health Information Management Intern, Outpatient Registrations

Holy Cross Health Center
Gaithersburg, MD
09.2018 - 10.2018

Sales & Marketing Assistant

Lakewood Country Club
Rockville, MD
02.2017 - 03.2018
  • Supported sales and marketing initiatives for one of region’s premier private country clubs.
  • Enhanced club’s overall operational efficiency by streamlining workflow and synchronizing supply levels with daily member demand.
  • Played significant role in 30% sales increase for club’s bar-and-grill area through comprehensive membership survey and analysis, and subsequent food and drink menu adjustments.

District Manager/Scientific Coordinator

Merck Pharmaceutical
Rio de Janeiro, Brazil
01.2001 - 01.2011
  • Supervised business operations and scientific events within assigned department for global pharmaceutical giant’s Rio de Janeiro facility; engaged in quality control, process improvement and project management.
  • Recognized as a top organizational performer for 11 consecutive years.
  • Successfully launched Gardasil (HPV vaccine) in Brazilian market.
  • Prepared and delivered 100+ specialized presentations to various sectors of the healthcare community, tailoring each one to the specific audience.
  • Managed teams and supported thousands of customers in six different locations.
  • Trained and mentored 50+ new sales personnel and associates; conducted personnel performance reviews and evaluations.
  • Collaborated with associates in numerous organizational departments to facilitate company programs and initiatives.
  • Coordinated weekly and monthly team activities in alignment with client objectives.
  • Prepared weekly and monthly reports and reviews to best inform teams and clients.

Sales Representative

Aventis Pharma
Rio de Janeiro, Brazil
01.1989 - 01.2000

Assistant Organizational Methods Analyst

Santana Corporation
Salvador, Brazil
01.1987 - 01.1989

Education

Master of Business Administration - Marketing

Getulio Vargas Foundation
Rio de Janeiro, Brazil

Bachelor of Business Administration - undefined

Catholic University of Bahia
Bahia, Brazil

Associate of Applied Science - Health Information Management

Montgomery College
Rockville, MD

Skills

  • Client Management
  • Administrative Support
  • Sales Planning & Marketing
  • Project Management
  • Ability to Persuade
  • Relationship Building & Networking
  • Communication & Collaboration
  • Team Leadership & Mentorship
  • Revenue & Profit Growth
  • Problem Solving
  • Process Improvement
  • Public Speaking
  • Case documentation
  • Time management
  • Case management
  • Problem-solving

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Case Manager/Rehabilitation Counselor

Cornerstone Montgomery
02.2022 - Current

Medical Records Abstractor, Dawn

Westat
08.2020 - 01.2022

Health Information Management Intern, Medical Records Department

Suburban Hospital
03.2019 - 04.2019

Health Information Management Intern, Outpatient Registrations

Holy Cross Health Center
09.2018 - 10.2018

Department Leader, Children Sabbath School

Seventh-Day Adventist Church
06.2018 - 01.2024

Sales & Marketing Assistant

Lakewood Country Club
02.2017 - 03.2018

District Manager/Scientific Coordinator

Merck Pharmaceutical
01.2001 - 01.2011

Sales Representative

Aventis Pharma
01.1989 - 01.2000

Assistant Organizational Methods Analyst

Santana Corporation
01.1987 - 01.1989

Bachelor of Business Administration - undefined

Catholic University of Bahia

Associate of Applied Science - Health Information Management

Montgomery College

Master of Business Administration - Marketing

Getulio Vargas Foundation
Mariza Viana