Mark A. Goffe
Cleared Quality Assurance Lead Tester/ Manager
La Plata,MD
Summary
Experienced Team Lead/Quality Assurance Lead Tester with a strong track record in project management, web application testing, data analysis, documentation, and diversity. Recognized for exceptional teamwork and leadership skills. Thrives in collaborative environments to ensure top-notch customer satisfaction. Adept at building connections with individuals from diverse backgrounds. Consistently maintains a pleasant, friendly, and professional demeanor in all interactions.
Overview
10
10
years of professional experience
Work History
Quality Assurance Lead Tester/Manager
Peraton, Inc. - IRS CI Contractor
Washington, DC
02.2020 - 03.2025
- Promoted to management to facilitate the day-to-day operations of the team, collaborating with team members and facilitating the daily status meetings to discuss task status and client requirements.
- Met weekly with Federal Project Manager to discuss project status and any issues/concerns.
- Met bi-weekly with Federal stakeholders to review project accomplishments, ongoing/planned activities, staff updates, and risks/issues.
- Met bi-weekly with federal Project Manager and Contracting Officer’s Representative (COR) to review funding details, project activity.
- Created, maintained, and executed over 100 user test cases to ensure user requirements are fulfilled.
- Performed over 20 user acceptance tests with customer to achieve sign off on all requirements.
- Hosted 7 monthly user group meeting with customer to demo the web application.
- Coordinated user acceptance tests involving client representatives, facilitating feedback loops that led to enhanced product satisfaction levels postlaunch.
- Managed bug tracking systems efficiently, ensuring prompt identification, prioritization, and assignment of defects for resolution.
- Strengthened collaboration between development teams by participating in design reviews, sharing insights from a quality assurance perspective.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Project Coordinator/Data Management Analyst II
Northrop Grumman
Washington DC, DC
10.2015 - 02.2020
- Promoted to Data Management Analyst II
- Obtained and analyzed financial data to identify data quality problems and made recommendations to CFTC management for consideration and resolution
- Loaded financial data to the SQL Server DB and/or SAS DB
- Used SAS analytics and SQL to analyze complex financial data as well as identified data quality issues
- Created, maintained, and executed test plans
- Delivered meeting minutes, weekly project status reports, and project plan to customer
- Created, maintained, and organized project tasks list to track due dates for responsible parties
- Created detailed tasks, so items are understandable and actionable when presented to the CFTC project management staff
- Assisted CFTC project management staff with team communications
- Attended daily/weekly meetings with the purpose of helping the project manager log tasks items and ensured tasks items are properly captured in the task list document
- Used MS Project to assist CFTC management staff in both the development and maintenance of project management documentation
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Prepared meeting agendas and minutes for distribution and record keeping.
Technical Writer/Tester/ETL Engineer (IRS)
Northrop Grumman
Washington, DC
06.2015 - 10.2015
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Wrote, reviewed and edited technical document in accordance with template requirements.
Education
B.A - Mathematics minor Computer Science
University of Virginia
Charlottesville, VASkills
User acceptance testing
Documentation skills
Scrum methodology
Interpersonal skills
Defect tracking and reporting
Excellent communication
Teamwork and positive attitude
Effective communication
Application testing
Teamwork and collaboration
Manual test case preparation
Team leadership
Awards
- Cybersecurity and Awareness Training
- Privacy Awareness Training
- Ethics and Compliance Training
- Accenture Leadership Award
Timeline
Quality Assurance Lead Tester/Manager
Peraton, Inc. - IRS CI Contractor
02.2020 - 03.2025
Project Coordinator/Data Management Analyst II
Northrop Grumman
10.2015 - 02.2020
Technical Writer/Tester/ETL Engineer (IRS)
Northrop Grumman
06.2015 - 10.2015
B.A - Mathematics minor Computer Science
University of Virginia
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