Summary
Overview
Work History
Education
Skills
Profile Snapshot
Timeline
Generic

Marlon Brown

Catonsville

Summary

Dynamic professional with extensive experience in game officiating and conflict resolution at Under The Whistle. Proven ability to evaluate performance and foster relationships, ensuring compliance and sportsmanship. Adept at strategic planning and communication, consistently enhancing team dynamics and achieving organizational goals.

Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.

Overview

22
22
years of professional experience

Work History

Head Referee

Under The Whistle
Atlanta
07.2022 - 08.2025
  • Officiated games, ensuring compliance with rules and regulations.
  • Communicated effectively with players and coaches during matches.
  • Evaluated player performance and made impartial decisions on penalties.
  • Managed game schedules and coordinated with event organizers.
  • Trained new referees on standards and game management techniques.
  • Resolved conflicts on the field to maintain sportsmanship and respect.
  • Implemented safety protocols to protect players during competitions.

History Teacher 

Grace Christian Academy
Dallas
10.2023 - 06.2025
  • Developed engaging lesson plans on historical events and themes.
  • Facilitated classroom discussions to encourage critical thinking and analysis.
  • Implemented diverse teaching strategies to meet varying student needs.
  • Organized field trips to historical sites for experiential learning opportunities.
  • Collaborated with colleagues to enhance curriculum and teaching methods.
  • Evaluated student progress through assessments and provided constructive feedback.
  • Fostered a positive classroom environment that promoted respect and inclusivity.

Basketball Trainer/Coaching Staff

Taylored Athletes
Boca Raton
08.2011 - 12.2012
  • Head Trainer for children and youth ranging in the age groups of 4 to 15 years old; Associate Director of Basketball Year-round Day Camps. Trained the youth on ball handling, passing, and shooting techniques through consistent drills, which focus on the physical and cerebral parts of the game, routine workouts enable players to quickly grasp the concept of the game while furthering their skill set.
  • Developed customized training programs for athletes to enhance performance.
  • Instructed individual and group sessions focusing on skill development.
  • Evaluated athlete progress and adjusted training plans accordingly.

Limo Driver

ARG Limo/Sedan
Baltimore
04.2010 - 07.2011
  • Provided safe and timely transportation for clients in luxury vehicles.
  • Maintained cleanliness and organization of assigned limousines and sedans.
  • Communicated effectively with clients to understand their transportation needs.
  • Followed GPS directions to ensure efficient route planning and navigation.
  • Assisted clients with luggage and other personal items during pick-up and drop-off.
  • Monitored vehicle performance and reported maintenance issues promptly.

Head Concierge

The CRESENT
Baltimore
12.2010 - 04.2011
  • Provided top-shelf customer service to all Crescent residents and guests while assisting with their packages, signing guests in and out, both arranging and providing transportation, adhering to any residential concerns or complaints in a timely fashion, responsible for media diversion, and maintained resident privacy.
  • Managed guest inquiries and requests to enhance overall satisfaction.
  • Coordinated transportation services for guests, ensuring timely arrivals and departures.
  • Developed relationships with local vendors to secure exclusive guest benefits.
  • Monitored lobby operations, maintaining a welcoming atmosphere for visitors.

Office Associate

Williams Lea
Baltimore
08.2010 - 11.2010
  • Provided administrative and executive support within two offices. Maintained and administered the file system and access database. Responsible for mail receiving, delivery, and distribution. Helped to move the office and business center to a new location. Performed clerical duties.
  • Managed daily office operations and maintained organized filing systems.
  • Coordinated communication between departments and facilitated information flow.
  • Processed incoming and outgoing mail, ensuring timely delivery and distribution.
  • Utilized office software to create presentations and prepare reports for meetings.
  • Assisted with scheduling appointments, maintaining calendars for team members.

Intake Coordinator

Canon Inc.
New York
08.2008 - 03.2009
  • Bound, printed, copied, and prepared documents for corporate clientele such as HBO, Time Warner, AOL, and Time Inc., adhering to all customer orders and concerns. Successfully processed over 40 document production jobs per day while operating office machinery such as fax machines, scanners, bindery, and copy equipment.
  • Trained new staff on intake protocols and best practices regularly.
  • Conducted data entry and maintained accurate records in the electronic system.
  • Maintained accurate records of client intakes in electronic database system.

Recruiting Coordinator

Ceruzzi Sports
New York
06.2007 - 06.2008

Traveled independently from state to state recruiting, created a recruiting strategy, and implemented the recruiting process. Assisted in the start-up of a sports agency to become relevant in the industry. Arranged meetings between agents and players to secure prospects and scheduled visits with athletes' parents and inner circles, both local and long distance.

  • Developed and maintained relationships with clients to ensure ongoing engagement.
  • Coordinated marketing campaigns and promotional events to drive sales initiatives.
  • Collaborated with team members to streamline communication and resolve issues.
  • Conducted market research to identify trends and inform strategic planning efforts.

Sales Professional

Select Comfort
Smith Haven
12.2003 - 06.2006
  • Responsible for opening and closing the store, took an average of 150 calls daily, processed telephone orders and sales, mailed out promotional offers to customers, assisted customers with the selection of their sleep number beds, calculated interest rates for financing, performed customer credit inquiries, trained new employees, maintained a 100% monthly sales goal for the fiscal year, and handled escalation calls from customers.
  • Developed customer relationships to enhance brand loyalty and satisfaction.
  • Conducted product demonstrations to educate customers on features and benefits.
  • Collaborated with team members to achieve sales targets and objectives.
  • Managed inventory levels to ensure product availability for customers.

Education

Some College (No Degree) - Liberal Arts

State University of New York & Albany
Albany, NY
09-1994

Some College (No Degree) - Sports Management

LIU Brooklyn
Brooklyn

Skills

  • Game officiating
  • Penalty assessment
  • Conflict resolution
  • Performance evaluation
  • Critical thinking
  • Customer service
  • Relationship management
  • Communication skills
  • Strategic planning

Profile Snapshot

Ten years of commended performance in key customer service and support roles. Expert in customer care/communications, problem solving, relationship building and user training and support. MS Office Proficient with additional competencies in assorted databases.

Timeline

History Teacher 

Grace Christian Academy
10.2023 - 06.2025

Head Referee

Under The Whistle
07.2022 - 08.2025

Basketball Trainer/Coaching Staff

Taylored Athletes
08.2011 - 12.2012

Head Concierge

The CRESENT
12.2010 - 04.2011

Office Associate

Williams Lea
08.2010 - 11.2010

Limo Driver

ARG Limo/Sedan
04.2010 - 07.2011

Intake Coordinator

Canon Inc.
08.2008 - 03.2009

Recruiting Coordinator

Ceruzzi Sports
06.2007 - 06.2008

Sales Professional

Select Comfort
12.2003 - 06.2006

Some College (No Degree) - Liberal Arts

State University of New York & Albany

Some College (No Degree) - Sports Management

LIU Brooklyn
Marlon Brown