Marquel Ewing
Baltimore
Summary
Results-driven program management professional with a strong background in project coordination and execution. Proven track record of delivering multiple projects on time while exceeding stakeholder expectations. Expertise in leveraging organizational and problem-solving skills to enhance operational efficiency and foster team collaboration. Committed to driving continuous improvement and achieving strategic objectives in dynamic environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Specialist 1
Housing Authority of Baltimore City
12.2023 - Current
- Developed and implemented program protocols to enhance operational efficiency.
- Collaborated with cross-functional teams to align project objectives with organizational goals.
- Analyzed data trends to identify areas for program improvement and strategic adjustments.
- Streamlined reporting processes, increasing accuracy and reducing turnaround time on project updates.
- Built strong relationships with external partners to secure resources and support necessary for program success.
- Established goals and created action plans to achieve goals.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Worked alongside other professionals to outline and implement program plans and objectives.
ICQA Office Associate
Home Depot
10.2021 - 06.2022
- Navigated through Microsoft excel to compose spread sheets for load.
- Controlled inventory by counting products and comparing inventory to logs and documents assigned.
- Maintain general knowledge and inventory for inbound and outbound resources.
Assistant Manager
Smoothie King
06.2017 - 06.2020
- Trained new employees; oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
- Maintaining a clean workspace up to FDA standards.
- Counseled and disciplined staff when necessary
- Maintaining friendly and professional interactions with customers an employee.
Cycle count Associate
Amazon
03.2019 - 08.2019
- Independently counted all materials assigned to ensure that all materials are appropriately verified to reflect reported stock.
- Collaborated with peers to focus on the mission and take accountability for success in the workspace, while maintain professional interactions and relationships.
Education
Keystone College
Laplume, PA08.2019
Health Science
Coppin State University
Baltimore, MD01.2023
High School Diploma -
Vivien T. Thomas Medical Arts Academy
Baltimore, MD06-2018
Skills
- Problem-solving skills
- Data entry proficiency
- Effective problem-solving
- Strategic problem-solving
- Ethical decision-making
- Effective implementation strategies
- Effective time management
- Advanced Microsoft Excel, Word, and Outlook skills
Affiliations
Student Health Information Association January 2020-Current
Certification
- [NAHRO] Training - December 2024
Community Service
Keystone College Service Cub, 2018-09, 2019-05
Timeline
Program Specialist 1
Housing Authority of Baltimore City
12.2023 - Current
ICQA Office Associate
Home Depot
10.2021 - 06.2022
Cycle count Associate
Amazon
03.2019 - 08.2019
Assistant Manager
Smoothie King
06.2017 - 06.2020
Health Science
Coppin State University
Keystone College
High School Diploma -
Vivien T. Thomas Medical Arts Academy