Marquette Williams
Capitol Heights
Summary
Dependable professional with extensive experience in security, warehouse operations, customer service, and delivery driving. Demonstrates strong communication and leadership skills, effectively handling customer concerns and maintaining safety protocols. Skilled in operating equipment and executing physically demanding tasks efficiently, both independently and in team settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Guard / SPO Officer
Allied Universal
Maryland
07.2021 - Current
- Serve as Security Guard and Special Police Officer (SPO) ensuring safety and security of properties, employees, guests, and visitors.
- Regularly patrols buildings and surrounding areas to monitor suspicious activity, prevent unauthorized access, and ensure all safety procedures are followed properly.
- Manage incidents and emergency situations with professionalism and composure, delivering detailed incident reports to supervisors and management.
- Assist staff, customers, and visitors by answering questions and fostering a welcoming yet secure environment.
- Recognized for reliability, professionalism, strong observation skills, and the ability to respond quickly in high-pressure situations.
Stacker / Forklift Operator
Reddy Ice
Maryland
05.2021 - Current
- Responsible for stacking and organizing large quantities of bagged ice onto pallets while maintaining productivity and safety standards in a fast-paced warehouse environment.
- Frequently operates forklifts and warehouse equipment to move inventory, load and unload deliveries, and prepare shipments for transportation.
- Works efficiently in physically demanding conditions while maintaining attention to detail and teamwork.
- Assists with keeping work areas clean, organized, and compliant with safety regulations.
Delivery Driver
DoorDash
Capitol Heights
03.2020 - Current
- Provides timely and professional food delivery services while maintaining excellent customer satisfaction.
- Uses GPS navigation and route planning to complete deliveries efficiently and accurately.
- Handles customer interactions professionally, resolves issues quickly, and maintains strong communication throughout deliveries.
- Demonstrates reliability, time management, and the ability to work independently in fast-paced environments.
Helper
Bates Trucking Trash Removal
Bladensburg
08.2018 - 02.2021
- Worked alongside garbage truck drivers assisting with residential and commercial waste collection routes.
- Responsible for lifting and emptying trash and recycling containers while ensuring routes were completed safely and on schedule.
- Assisted drivers with route navigation using GPS systems and maps to improve efficiency and meet deadlines.
- Maintained strong teamwork and physical endurance while working outdoors in all weather conditions.
Dishwasher
Eddie Cano
Washington
09.2018 - 11.2018
- Maintained cleanliness and sanitation standards throughout kitchen and food preparation areas by washing dishes, utensils, cookware, and kitchen equipment.
- Assisted kitchen staff with maintaining organized workspaces and ensuring health and safety standards were consistently met.
- Worked efficiently during busy restaurant hours while supporting overall kitchen operations.
Team Member
Restaurant Depot
Capitol Heights
04.2017 - 03.2018
- Assisted with warehouse and store operations including stocking inventory, organizing merchandise, and helping customers locate products.
- Frequently performed heavy lifting and maintained clean and safe work areas throughout the facility.
- Worked closely with team members to ensure daily tasks and customer needs were handled efficiently and professionally.
Team Member
Pirates Car Wash
Lanham
11.2016 - 03.2017
- Provided vehicle cleaning and detailing services including washing, polishing, waxing, and maintaining vehicle appearance to company standards.
- Operated cleaning equipment safely and efficiently while delivering quality customer service.
- Maintained organized and clean workstations while assisting customers with their vehicle service needs.
Crew Helper
Perfect Settings
Hyattsville
03.2016 - 11.2016
- Supported skilled workers with assembly, repair, installation, and maintenance projects by preparing tools, equipment, and materials for daily operations.
- Assisted with using hand and power tools to complete assignments safely and efficiently.
- Helped maintain organized work areas and supported construction and maintenance projects in physically demanding environments.
Distribution Staff Member
Nordstrom Distribution Center
Upper Marlboro
01.2015 - 09.2015
- Worked within a busy distribution center handling shipments, inventory, and order preparation.
- Assisted with monitoring deliveries, processing orders, and maintaining efficient warehouse operations.
- Demonstrated strong work ethic, teamwork, time management, and attention to detail while working in a fast-paced environment.
Order Selector
Safeway
Upper Marlboro
01.2013 - 04.2015
- Accurately selected products and built customer orders for shipment and delivery.
- Operated in warehouse environments with heavy lifting and speed, ensuring accurate product preparation and efficient order fulfillment.
Education
High School Diploma -
Fairmont Heights High School
Capitol Heights, MDSkills
- Security Operations
- Access Control
- Surveillance Monitoring
- Emergency Response
- Incident Reporting
- Safety Compliance
- Equipment Operation
- Inventory Management
- Time Management
- Conflict Resolution
- Communication
- Customer Service
Certification
Valid Driver's License
Timeline
Security Guard / SPO Officer
Allied Universal
07.2021 - Current
Stacker / Forklift Operator
Reddy Ice
05.2021 - Current
Delivery Driver
DoorDash
03.2020 - Current
Dishwasher
Eddie Cano
09.2018 - 11.2018
Helper
Bates Trucking Trash Removal
08.2018 - 02.2021
Team Member
Restaurant Depot
04.2017 - 03.2018
Team Member
Pirates Car Wash
11.2016 - 03.2017
Crew Helper
Perfect Settings
03.2016 - 11.2016
Distribution Staff Member
Nordstrom Distribution Center
01.2015 - 09.2015
Order Selector
Safeway
01.2013 - 04.2015
High School Diploma -
Fairmont Heights High School