MARQUEZ L. LAWRENCE
Waldorf
Summary
Administrative Specialist with experience in a variety of business settings providing various services seeking a position allowing the utilization and enhancement of my skills for the enhancement of the organization and personal development
Overview
15
15
years of professional experience
Work History
CEO
Haze Aquatics
01.2023 - Current
- Provided home aquarium services
- Cleaning and water testing
- Aquarium installation
- Aquarium decorating services
CEO
Thee cure LLC
01.2019 - Current
- Peer support services
- Event planning and hosting
- Telephone venting services
- Helped motivate and inspire others to be happier and also helped with figuring out goals and aspirations for people
In-house caregiver
01.2019 - Current
- Day to day services
- Helped take care of2 adults with autism
- Cooked and cleaned for them
- Took them to doctors appointments and school functions
- Took them on trips
Behavioral Health Technician
Alpas Wellness
02.2024 - 01.2025
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
Computer Repair Technician & Customer Service Representative
Justray Printing and Computer Repair
08.2016 - 01.2019
- Customer Service Representative
- Telephone Representative
- Computer Diagnostic and Repair
- Draft, Receive and Relay Correspondence
- Inventory Management
- Manage and Operate Facility Security System
Customer Service Representative
Johnny Janosik
06.2014 - 08.2014
- Company Overview: Furniture Retail
- Customer Service Representative
- Telephone Representative
- Schedule and Manage Furniture Delivery
- Dispatch and Monitor Delivery Fleet
Sales Associate
Ollie’s Bargain Outlet
06.2012 - 08.2013
- Company Overview: General Retail
- Customer Service Representative
- Cashier
- Inventory Management
- Organized floor displays to maximize space and call attention to latest merchandise
- Security Guard
Sales Associate
Hollister
12.2010 - 05.2011
- Company Overview: Clothing Retail
- Customer Service Representative
- Cashier
- Educate the customers on the product
- Model, display, and Promote Store Merchandise
- Maintain Sales Floor (Ensure optimal presentation of facility)
Supervisor & Equipment Operator
Playtex Manufacturing Facility
08.2009 - 09.2010
- Supervised Five Personnel on a pack machine
- Product Quality Control
- Support Inspections: (Received Perfect Score From FDA)
- Maintenance of Operations Line (Ensure equipment is clean and operating properly)
- Awarded Line Operator of the month
Education
Associates - Computer Networking and Engineering
Delaware Technical and Community College
Certificate - Accounting and Drafting
Polytech Vocational School
High School Diploma - undefined
Lake Forest High School
Bachelors - Aviation Science
University of Maryland Eastern Shore
01.2015
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Crisis management
- Executive presence
- Talent development
- Succession planning
- Inspirational leadership
- Client relationship building
- Leadership and people development
- Relationship and team building
Timeline
Behavioral Health Technician
Alpas Wellness
02.2024 - 01.2025
CEO
Haze Aquatics
01.2023 - Current
CEO
Thee cure LLC
01.2019 - Current
In-house caregiver
01.2019 - Current
Computer Repair Technician & Customer Service Representative
Justray Printing and Computer Repair
08.2016 - 01.2019
Customer Service Representative
Johnny Janosik
06.2014 - 08.2014
Sales Associate
Ollie’s Bargain Outlet
06.2012 - 08.2013
Sales Associate
Hollister
12.2010 - 05.2011
Supervisor & Equipment Operator
Playtex Manufacturing Facility
08.2009 - 09.2010
Associates - Computer Networking and Engineering
Delaware Technical and Community College
Certificate - Accounting and Drafting
Polytech Vocational School
High School Diploma - undefined
Lake Forest High School
Bachelors - Aviation Science
University of Maryland Eastern Shore
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